But if you made the purchase with a Target RedCard, Visa, MasterCard, AmEx, or Discover card they can usually find your purchase. For complete shipping information. Guests: Enter your order number and email address below. Affix the return shipping label to the outside of the box. Copyright 2023 Swire Resources Limited. Returns & Exchange Policy. Ask the Reader: Do you know of any other popular stores who will take something back without a receipt? Simply head in to your nearest Crocs retail location, have your receipt or proof of purchase and your item with you so that you can provide it to a customer service representative at the store and he/she will take care of the return for you. This limited-time offer is subject to change without notice and is only valid with Economy Shipping. Crocs Return PolicyGet Your Money Back Without a Fuss. To begin, enter your order number and last name below. Option 1: Log in to track your order Visit Crocs.com and select "Sign In" from the top navigation bar. Return Policy We want you to love your purchase, but if you are not completely satisfied, we gladly accept most returns by mail and in stores within 30 days of purchase for free Conditions are noted below. Do you believe that you may have some unclaimed assets? Some customers might have to wait longer for their refund depending on the processing times for account credits at their particular financial institution or bank. The Shoe Carnival exchange policy stipulates that you can also get a different-style item in place of the returned one if their price is the same. No box? Customers can get in touch with Crocs by phone by calling 1-866-306-3179. If you're not completely satisfied with your purchase, you can return unworn items at any time with a receipt. The charge will be deducted from the total refund amount which will be revealed on the Return Request Confirmation email. If youre sick of wasting your time in long phone queues or the ones at the DMV, well help you skip them. Tractor Supply has no problem taking your return if you dont have the receipt, but be prepared to show a valid ID as theyll track your returns that way. This can include regular and freight shipping, and any shipping surcharges. Please Note: If you made a purchase on crocs.com using Paypal, price adjustments will be processed in the form of a crocs gift card in the amount of the price difference. Consumers may have to wait as long as 14 days before they'll receive their refund after submitting a product return to the company. If we cant look up your original receipt, well issue a refund in the form of store credit at the current selling price. HK$30 Off Upon Purchase of HK$500Code: CVS30, HK$100 Off Upon Purchase of HK$900Code: MAY100, Selected Jibbitz Charms Buy 3 Get 2 Free, The color, design model and materials of product are not consistent with the description on the website, The product is purchased in the wrong size or doesnt fit, There is any problem in the delivery process, You receive a product flawed or with any quality defects (Such product may be returned only in accordance with the return procedure for defective products and will subject to additional limitations.). Crocs will even cover the return shipping costs for items that are returned within 45 days of purchase. To arrange an exchange, contact Shoe Carnival customer support at 800-430-SHOE (7463). Everyone can find a Crocs design that appeals to them. Please do not divulge private information (e.g., credit card number) via this form. If the return item does not meet the above return criteria, we will return the item to you and would have an additional HK$50 as return delivery charge. We have helped over 300,000 people with their problems. Plus, members earn a bonus reward! We reserve the right to limit or deny returns or exchanges regardless of receipt.*. At www.crocsgulf.com we offer an EASY 14-DAYS RETURN OR EXCHANGE policy. You can only return the order at the Crocs Retail Store that you selected to pick up the order. Please make sure that your order meets above Criteria for Accepting Returns. We will need to know the style of the footwear that you will be replacing, the reason for the exchange, and your email address. Another limitation is that Crocs products that were produced for a special event or for a collaboration project cannot be returned and refunded. Find more information on how to submit a return. First, all returns without a receipt require a valid ID card and tech products without a receipt are NOT returnable. Ross uses a 3rd party verification system and tracks your returns by using your ID. Items must be in a resalable condition, unworn and with tags still attached. Can IReturn Crocs Shoes without the Boxor Original Package? Debit and credit card refunds will be available in up to 10 business days. Store credit is WAY better than being stuck with a set of wrenches that youll never use. No price adjustments given on final sale items. We have products that can do that for you as well. so they can track your return history. If you find yourself not liking the style or fit, or simply change your mind, come back to see us at any time. Please be reminded that returning in person and non- trackable courier (e.g. You may return your Crocs.com purchases for refund or exchange by mail or at an official Crocs-owned retail store or kiosk. Boxes in Alaska or Hawaii at this time. Crocs will not provide a refund for a returned product that gets lost in the mail. The footwear company doesn't consider any requests past this time limit. The Container Store's exchange policy is identical in the refund statement. We reserve the right to limit or deny returns or exchanges regardless of receipt.*. You can exchange the item(s) at the current selling price or get in-store credit at the current selling price. Copyright 2023 Swire Resources Limited. Kohls wont give you cash back, but they will give you merchandise credit based on the lowest price of the item in the past 13 weeks. on your first card purchase with the new FAMOUSLY YOU REWARDS Credit Card, at the time of account opening.*. However, the changes shall not affect the orders for which we have sent an Order Confirmation. Standard Shipping is not available when shipping to Alaska or Hawaii. When working in a hospital, its easy for water or medical liquids to splash onto your shoes. You have to return all the discounted products of the purchase, partial return & refund will not be accepted. Buy Crocs Unisex-Adult Classic Clog, Taffy Pink, Size 9 US Men / 11 US Women and other Mules & Clogs at Amazon.com. All other return and exchange terms and conditions apply. Crocs typically last between 3 and 5 years with everyday wear. } Dick's Sporting Goods. Please bring your return item to Crocs Retail Store (the one you selected to pick up the order), and ask the staff for a return request. Before sending a message, ensure you have specified: Crocs will send you the replacement when they receive the original product. Crocs Online Store promises to provide you with a 14-day Unconditional Returns Service within 14 days after the receipt of your purchase (as determined by the date of signing for the purchase). Customers who purchase products from Crocs have a full 45 business days to initiate a return if they decide that they don't want a product. Physical card or instant eGift Card. However,an exchange without a receiptfor a product purchase in store may not be possible if the item was purchased with cash and there is no identifiable record of the specific transaction. In addition to not accepting Final Sale items as returns, Crocs also does not allow any item that was produced and purchased for a special event or for a collaboration to be accepted as a return. Once we receive the returned products and determine that they meet the return criteria, we will credit back the refund to your credit card account within 14 business days. If you would like to make a return by mail, please follow these steps: We only process returns at FamousFootwear.com if your purchase was made at FamousFootwear.com or shipped to your home. Send an email using the form below or chat with us if we're online. Can YouReturn an Online Purchase to The Store? Count on us to find and get them for you. If you want to return your item in-store: After initiating a return online, you also have the option of coming to a store to return your item to Crocs. All Rights Reserved. For Home Delivery or S.F. Outbound shipping charges aren't always refunded upon return. Exchanging aCROCSMerchandise bought fromCrocs.jois very easy. Customer service response times, as well as order shipments, are also experiencing delays. We'll accept your return if your ID information matches with the one stored in our secured database. Customers can also look up their order status even if they don't have an account by entering the order number and email address at this. The Crocs return policy allows you to request a refund or an exchange by fulfilling a few simple requirements. boxes for most items; some online-only items are not eligible. You can return merchandise you arent happy with: Take the unwanted products to a Crocs shop and talk to the authorized staff member or the store manager. .youlike-tit-box div.tab-box{font-family:proxima_novaregular,Arial,sans-serif;font-weight: 400;} In most cases, you can also show up at a Sams location and they can lookup your purchase history so you can make a return without your receipt. If you find yourself not liking the style or fit, or simply change your mind, come back to see us. All Rights Reserved. Get a Walmart shopping card or gift card if the returned item is equal to or more than $10. Your email address will not be published. of We cannot deliver to P.O. You may receive a partial or no refund on used . There are exactly 13 holes on each pair of Crocs. However, consumers of all ages benefit from the unique footwear manufactured by this company. You cannot return the order at other Crocs Retail Stores. With NO receipt, Walmart gives customers the option of a cash refund (if the purchase was under $25), or a gift card (if it was over $25), or an even exchange for an identical product. You can print this pre-paid return shipping label and we'll deduct a return processing fee of $7.95 upon receipt of your return. Surgical scrubbing is the removal of the germs and bacteria as possible from the bare hands and arms. According to Ross return policy without receipt, you will get store credit for the current price of the item or you can exchange it with another . Once the return has been processed, you will receive a return email confirmation. However, it's important to note that product cannot be damaged in any way if it is to be accepted as a return with Crocs. .main-font, .font-GillSansMT, .font-arial, .lp-img, .bg1, .bg2, .bg3, .bj1, .bj2, .bj3, h1, h2, h3, h4, h5, .section-title, .products-list .product-name, .filter .block-subtitle, .feature .heading, .uaccordion .heading, .nav-regular .nav-item.level0 > a, .nav-regular .nav-submenu--mega > li > a, .menu-trigger, .nav-mobile .nav-item.level0 > a, .nav-mobile .nav-item.level1 > a, .nav-mobile .nav-item.level2 > a, .nav-holder .dropdown-block .dropdown-heading, .block .block-title, #opc-login h3, .box-account .box-head h2, .order-items h2.table-caption, .order-items h2.sub-title, .order-items .order-comments h2, .gen-tabs .tabs a, .product-view .product.data.items > .item.title > .switch, .footer .heading, #subscribe-form label, .caption .heading, button, .cart.table-wrapper .actions-toolbar > .action, .action-gift, .block.filter .block-title.filter-title strong, body .inner-container .lp-img-k-top, .onestepcheckout-index-index .page-main .checkout-container, .onestepcheckout-index-index .page-main .checkout-container .aw-onestep-sidebar-content .aw-onestep-sidebar-block.payment-option .payment-option-title .action-toggle::after, .onestepcheckout-index-index .page-main .checkout-container .aw-onestep-sidebar-content .aw-onestep-sidebar-block.payment-option .payment-option-title .action-toggle span, .youlike-tit-box div.tab-box, div.form-select{font-family:proxima_novaregular,Arial,sans-serif;font-weight: 400;} Rather-Be-Shopping.com. Step two: item must be returned, unused with 30 days of receipt, any return after 30 days will and cannot be accepted.\. You can then choose to do one of the following: We refund returns to your original method of payment. According to the Dick's return policy, "If you no longer have your receipt from an in-store purchase, contact our Customer Service team by phone at 1-877-846-9997 or chat now to have a copy of your receipt sent to you, if available.". 2-Merchandise must be in a salable condition, in original state, in original packaging. Has an airline rescheduled your flight, or is your package damaged or missing? This 10 to 14 days period starts once the return is received and not once the return is first initiated. We do not have a PICK-UP service from the branch, only delivery. If there is any free gift in the order and you cannot fulfill the original order requirements of receiving free gift(s) after making returns, it must be return together with the order for refund. What impact can gender roles have on consumer behaviour? Start from 18/8/2021, if you return the order at Crocs Retail Store , unless there is defective problem or product quality problem, otherwise all returns would have an additional HK$30 handling charge. As I wrote about here, they can also look up your purchase using the credit card you used to make your purchase, your return label, packing slip, order or shipping confirmation email or registry number.. This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You can apply for a return or item exchange from after the item has been shipped to within 7 days after the item's arrival by clicking the return/exchange button at 'My Gmarket' Page. Please return in 14 days. Crocs Online Store promises to provide you with a "14-day Unconditional Returns Service" within 14 days after the receipt of your purchase (as determined by the date of signing for the purchase). All Rights Reserved. Let me know in the comments. It is difficult to find out where to send the return to. Customers can get in touch with Crocs by phone by calling 1-866-306-3179. Depending on the credit card company, it may take an additional 2-10 business days after the credit is applied for it to post to your account. You can use these to ship the item back to Crocs. If they can't find it, they'll ask for a photo ID and issue you store credit . If the items have been worn or you dont have a receipt, we will gladly make an exchange or offer you store credit for the current retail price. If you do not have a receipt or it is past the 90-day window, we cannot replace your item, but we would love to help you find a new pair. Shoe Carnival has a consumer rating of 2.57 out of five stars. Additionally, customers should be aware that Crocs offers a 90-day warranty so that they can be compensated if Crocs prove to be defective within 90 days of purchase. Shop. If you lose your Home Good receipt youre not completely out of luck. This company is headquartered in Broomfield, Colorado, and it's particularly popular as a maker of footwear for school-aged children. Shoes that are sent back for returns must not have been worn or washed. Shipping and delivery fees are non-refundable. Any truth to this? Yes, Crocs can shrink from exposure to direct sunlight or from extreme heat (like being stored in your car during the summer). No problem! Once the order is refunded, the relevant coupon code cannot be used again. If youre returning an online purchase you can use your email confirmation if you lost your packing slip. If we cant look up your original receipt, well issue a refund in the form of store credit at the current selling price. The footwear company doesnt consider any requests past this time limit. The warehouse will inspect merchandise sent back for a refund and reserves the right to reject returns. The refund amount is subject to the actual payment amount. Keep them in view at all times. Another drawback that customers should note is the amount of time it can take for returns to be processed by the company. Please return the unwanted item following above return procedure and then place a new order directly for the products you want. Please note: only Standard Shipping is available for orders that include the purchase of Online-Only items and/or gift cards (must ship via Expedited Shipping to Alaska or Hawaii). You can get plenty of helpful information on your Crocs order or return when youcheck Crocs order statusonline. Refunds will be processed to the original method of payment within 10 business days after Famous Footwear has received your return. A refund or exchange will be available should there be any defects in the product only on the day of the purchase. We reserve the right to limit or deny returns or exchanges regardless of receipt. Customers will receive a refund via the original payment method once their return has been processed. DSW may limit the number of returns permitted without an original sales receipt or shipping invoice. Save my name, email, and website in this browser for the next time I comment. Although Crocs offers a great return and refund policy with plenty of great advantages, there are a few limitations that Crocs customers should note. Under the following circumstances, we will not be able to process your returns: Valid on all order over $550 net purchase. No box? This is a great way to get all the information they need quickly and conveniently. This means that customers may be able to get a refund on a Crocs product if a manufacturing defect is discovered in the product within 90 days of the original purchase. However, Crocs will accept all other items as returns as long as the return is initiated within 45 days of the purchase of the item in question. Brand Fashion Visit any CROCS SHOP across AMMAN/JORDAN with your online receipt & You can exchange the size or color of your Merchandise. *, Were happy to look up your receipt with the credit/debit card used for the original purchase or by using your FAMOUSLY YOU REWARDS account. While it can be a bit tricky to return an item to Ross without a receipt, it can be done. The folks at Office Depot will work with you if you dont have a receipt but there are a bunch of caveats.
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