I have had the same issue myself, I have been told so many different stories, My entire neighborhood has comcast and i called almost 2 months ago and no-one has called me back or even been to my house to look at anything. I have had this identical scenario happen 4 times now. Moon, PA 15108. All they can do is reschedule. @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. During this time, all Internet-connected devices and services will be down, so you may need to plan for alternate accommodations. @user_1eb5a5 Hmm. So far, I've been able to track down the number for the AT&T engineering department. 125.7 mi Comcast Service Center. trailer A community that reflects your values and inspires others to make a positive impact. We will take a look at the situation with your new place to see what the hold-up is. , My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. xref The two Comcast construction specialists I've spoken to they explained that there is a Comcast service point 100 yards down my driveway. 0000006653 00000 n The area is built up with tons of other buildings in the area so I don't understand how you can't get someone out here? Since Comcast is the last "user" of the utility pole, and the service has been abandoned, how and where does one contact someone at Comcast to remove the utility pole? Below, youll find options for residential and commercial spaces. Please make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP. Here's how you can prepare: Internet All devices on your network will be offline - Xfinity WiFi hotspots may also be unavailable. Worst part is Comcast is the only thing available where we are. 0000004940 00000 n Called 1-866-496-9669 which is the only number I could find. Connectivity and managing Your Comcast Business network. I do not know what to do. Heres how you can prepare: To receive real-time service alerts throughout this process, Primary Managers can register their mobile number in My Account. I've contacted Comcast 3 weeks ago to get this started with ZERO help. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. I have been trying to get service for over a month now. I did reach out to Comcast Business on Tuesday but in retrospect, I should have called the construction division., The project is in Gresham, Oregon and there is service in the area., We can provide blueprints but we need to find out the estimated wiring cost for our budget., Groundbreaking begins in March and the wiring needs to be addressed when we pour the concrete since once it is in, we cannot drill through it without an X-Ray., Thank You very much for any assistance., I did send a private message to a forum member and then discovered how to post a question in this area.. %%EOF Whether your project is big or small, our powerful, robust network gives property owners, developers, and building managers the reliable connectivity their clients and tenants need. I can surely submit a ticket to see if this piece of equipment is ours. Hello @lanannak. I am looking for this information also. hb```l^@(a4(,s3mY I've had the same issue for nearly a month now. 0000013245 00000 n To Whom It May Concern, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. . Thats why offering high-speed, high-performance connectivity on a powerful Gig-speed network can really make a difference. I have a mans number in construction that said he would take care of it. Prepare for Construction | Comcast Business How your business will be affected When work in your area begins, both Comcast Business and Xfinity services will be interrupted. Vice President, Procurement, Comcast NBCUniversal Our Commitment We're committed to partnering with diverse vendors (Tier I) and subcontractors (Tier II), which includes women-owned business enterprises (WBE) and minority-owned business enterprises (MBE), as well as veteran-, LGBTQ-, and disability-owned businesses. I've also been told that a ticket should not be closed without 1) a walk-out team inspecting the site and 2) Comcast providing a cost sharing price for installation. Each year, Comcast NBCUniversal participates in dozens of outreach events and capacity building activities to grow our Supplier Diversity pipeline. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Is there a way to contact Comcast construction Division directly? I am developing an office park in Tallahassee, FL. Got frustrated with the robot on the other end and started mashing zero. Once completed, this new interchange will be a game changer. We had our electrician install conduits between the poles. Let your business or community stand tall with a custom network infrastructure. Cable: I've wised up. So, offer one with WiFi included, no data caps, and 24/7 support. Hicatlusainc. Edit: ok this is the only number to get through it appears. Ask Xfinity 24/7 support Find helpful guides, common solutions, and more. Xfinity Planned Outages - Next Generation Network Construction Network construction in progress We're working hard to build the Next Generation Network We're getting you ready for what's next with even faster, more powerful, and more reliable Internet so you can do more, connect more, and enjoy more of what you love. Download construction standards to get started. To do so, click on the chat icon located at the top right of this forums page. At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. Is there a number to call? =afd(q :g_Sf`o8Oi~iY:. I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. .it's Comcast, don't expect anything to be . I am so sorry to hear that you are still waiting for confirmation of serviceability. Our home has multiple residents (I rent it out) who would be getting their own individual lines of service to their portions of the house if Comcast brings service. However I haven't received the cal Sales kicked me back to tech support. How do you get service?! Do you have an existing serviceability request number and is your new construction home finished being built? 0000000016 00000 n You can still watch on the Xfinity Stream app while connected to a mobile network. Online Tools for Customers We encourage you to visit the "Call Before You Dig" website at www.call811.com for tools and information to help your excavation needs. 0000004603 00000 n When you start a thread we ask you post as much detail as possible along with the troubleshooting steps you have tried. Give commercial spaces a cutting edge A high-speed, high-performance network designed for business You'll work with a family-like team that supports you and has your back. Hi, gangelo88. This way were able to help your business do more and connect more. My husband runs a small business and we're really losing out. I want the service but something has to be done. He has quit taking my calls. BACKFLOW TESTER LIST - 3/2/2023 San Francisco Department of Public Health . Contact Us | Comcast Business NEW CUSTOMERS EXISTING CUSTOMERS Let us help you find what you're looking for Ethernet Questions & ordering: (866) 429-0152 Customer support & care: (800) 741-4141 Business VoiceEdge Questions & ordering: (866) 429-2321 Customer support & care: (800) 741-4141 PRI Trunks Questions & ordering: (866) 524-7482 The cable runs across my neighbors property. I've done that way of contacting you and it's gone nowhere. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. I do not know what to do. 0000001745 00000 n Comcast: someone below provded me with this number.. 1-800-XFINITY. , I really need to speed up this since we are planning to move to the new office in Sep., we need to have the internet service before we move in. For more information, please see our Ive never seen a company treat PAYING CUSTOMERS like this. DEPARTMENT OF PUBLIC HEALTH ENVIRONMENTAL HEALTH Water Quality Program - Cross-Connection . I want to look further into this and get you some answers, we thank you for your interest in our services! All I want is internet and home phone - there's a box in front of my house. So I told her "Basically, I am demolish 6 poles, these poles have your cable service lines on them, I need to talk to someone who can tell me how much its going to be to replace them" She got her supervisor. Coordination of scheduling between Subcontractors, Operations Manager, Energy Adviser, Scheduling team, and Customer. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. Reliably fast Internet on our Gig-speed network, Ongoing support for property staff and residents, Fast Internet with the bandwidth to handle all their devices, WiFi available with all Business Internet tiers, Additional solutions for cybersecurity, TV, Phone, and more, Optimal enterprise cloud infrastructure solutions. I have had this identical scenario happen 4 times now. We need to have our own D-marc from Comcast. 0000003762 00000 n All devices on your network will be offline Xfinity WiFi hotspots may also be unavailable. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. user_285696 Hey there! Thanks to whoever suggested Telling them you're taking down their service lines. WTF I have to do to give them my money in exchange for some internet. @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. How do you not have internal numbers to contact another internal department? 0000009955 00000 n A high-speed, high-performance network designed for business Business owners need a network they can rely on to get them through the day.
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