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upustyle customer service

// } BBB Business Profiles may not be reproduced for sales or promotional purposes. Don't shop from this website not worth it :(. Knoji is a social discussion platform that's 100% free to use. 1. I ordered multiple items from this company, back in February. $("#step-one-form-body").removeClass('show-email-one-common-email-null').removeClass('show-email-one-common-email-notright'); // $(".message-us").attr('href', siteConfig[host].fb_url); $(".email-address-text").addClass('show-common-email-notright') "pearlfeet.com": { serviceEmail: 'Email us : service@pearlfeet.com', fb_url: 'https://m.me/pearlfeetofficial', seller_brand_id: 309 }, Dear customers,Sorry that the item did not meet your expectations.Could please tell us your order numberWe will upgrade your feedback and provide you with a more satisfactory solution within 24 hours.Your understanding will be greatly appreciated.Sincerely. The worse. $("#email-address-input").val(emailAddressValue); }); DO NOT order from this site!! $("#form-tips-email-order").click(function () { I need a 100% refund in order to buy another pair of shoes. return '

' Please recheck your order number and email address.The email must match exactly the one used when placing your order. YQ_Height: 560, I was told up to 14 days. hitType: 'event', Dress bought was poor quality and didnt fit. I got a notification that two packages would be shipping with my items. Never again with this company. They also initially offered me a 15% refund, which was ridiculous! I have requested a refund from them. $("#order-email-status").after(getParcelList(data.parcels)) Sign up to stay in the loop. $("#email-content-four").show(); Very disappointed for $60.00 ! (Optional) Attach a photo with your reply. Dear customer,Thanks for your comment.But we are still waiting for your reply.Please check double whether the message is buried by the spam or not.We support exchange or return but will negotiate with the solution which benifit you most.Thank you and have a nice day ! Totally useable. // $("#mobile-step-four-tip-one").remove(); } else { Posted Return policy ignored. $("#order-number-input").focus(function () { Please help me get my money back. Nothing I ordered resembled the pictures online. "chicchoo.com": { serviceEmail: 'Email us : service@chicchoo.com', fb_url: 'https://m.me/chicchooofficial', seller_brand_id: 330 }, My wife loves the lookalike Grey Goose shoes I purchased for her. $(".order-number").removeClass('show-common-order-null') upustyle.com Reviews | Read Customer Service Reviews of upustyle.com | 2 of 17 Shopping & Fashion Clothing & Underwear Women's Clothing Store upustyle.com upustyle.com Reviews 340 Poor 1.8 VERIFIED COMPANY upustyle.com Visit this website Write a review 1.8 Filter : Most relevant barbara bistricky 1 review US Mar 17, 2023 Well guide you through the process. $("#settlement-outline-discount").html('-$' + data.discount_price); + '$' + orderlistData[i].total_price + '
' } else { $("#step-one-form-body").addClass('show-email-one-common-email-null'); We'll guide you through the process. var _self = $(this); I would do a 0 star if that was an option. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. _self.addClass("btn-click-color"); return; /* YQV5.trackSingle({ I couldve gotten a real, quality pair of Docs for the same price, but since my shoe size is common therefore runs out quickly, I bought them from upustyle. // console.log('document.documentElement: undefined'); We use dedicated people and clever technology to safeguard our platform. I ordered a pair of shoes and they are too big. And the material is horrible - a very cheap knock off. I usually wear a 14-16 depending on brand so XL should have been plenty big since it says XL is 16-18 on size chart. After over a month of waiting I got an email saying my package was delivered it was NOT. }); I ordered two dresses from this website. The 3rd order never came I placed the order on the pair that never came on December 4 2022. In this way, we can improve our service quality and fulfill your return request as soon as possible. Entice customers to sign up for your mailing list with discounts or exclusive offers. $("#common-content").show(); The time taken to receive a refund depends on your payment method. I couldnt send them back because I had already thrown the packaging away. These nigas better give me ma shiii or else im gonna sue these nigas (not lying). Companies can ask for reviews via automatic invitations. < Free Shipping Over $59+ | Free Gift Over $39+ >, < Over $99 Get $20 OFF | Over $139 Get $30 OFF | Over $199 Get $50 OFF >. var sku_attr = ''; Companies can ask for reviews via automatic invitations. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. var temStr = '
' DONT BUY FROM THEM!! Lesson learned. $("#MainContent .section-header__title").html('Order status'); How BBB Processes Complaints and Reviews. You can cancel your order before your item is shipped:(1) Your order could be fully refunded within 24 hours after purchase if it has not been shipped. Was worried they wouldn't arrive by Christmas but they arrived plenty early. The shipping timeframe was long and not only was the quality of the item horrible (I should have expected that for the price). The shoes received were cheap Chinese Knock-offs Dear customer,Thanks for your comment.We will do better in the products in the future.Thank you and have a nice day ! Dear customer,Thanks for your comment.We will do better in the products in the future.Thank you and have a nice day ! emailAddressValue = $("#emailAddress").val().trim(); PERMANENTLY. Dear customer,Thanks for your comment.We support exchange or return but will negotiate with the solution which benifit you most.Thank you and have a nice day ! The shoes purchased did not fit and your company would not take them back unless I paid the shipping to China! Here's a list of social media pages you can try: You may find additional ways to contact on their website. Entice customers to sign up for your mailing list with discounts or exclusive offers. After this review posted they responded. Contact Who is Upstyle Apparel Headquarters 29 Sue Dr, Nancy, Kentucky, 42544, United States Phone Number (606) 416-4918 Website www.upustyle.com Revenue <$5M Industry Apparel & Accessories Retail Retail Upstyle Apparel's Social Media Is this data correct? Yall sent me the wrong shoes.. Wouldnt accept returns and then ghosted me whenni tried to pursue. Great company! var orderNumberValue = $("#order-number-input").val().trim(); Beware of sites that doesn't show the full model (which includes the face). // setFontSize(); It's the cheapest quality of material thatvi ever purchased. Verification can help ensure real people write reviews about real companies. Unlike the other reviewers I do not know about the products because I never received anything. + '
Carrier
' + parcelListData[i].carrier + '
' Women's Solid Drastring Casual Linen Pants Women Trousers. if (typeof ga == 'function') { "order_no": orderNumberValue, Date of experience: April 14, 2023 Useful Jake Devine 1 review US Apr 23, 2023 Horrible quality hats if (parcelListData.length == 1) { // function setFontSize() { I ordered a size 9 & they fit like a size 8. This user rated Upustyle's contact information availability: Is this post inaccurate? Bad quality products and not answer inquiries from customer, I wont recommend you. They look almost IDENTICAL to the real thing from the color to the quality i had to look up so many pictures of the real ones and took about 20mintues analyzing and second guessing if they sent me the real thing lol i want to order them in every color and backup ones of these i also like they seem a little wider than the original ones. $("#phone-value").html(shipping_info.phone); Dear customers,Sorry that the item did not meet your expectations.Could please tell us your order numberWe will upgrade your feedback and provide you with a more satisfactory solution within 24 hours.Your understanding will be greatly appreciated.Sincerely. Shoes were the wrong size and I still havent heard back from customer service to return them. When I tried to return that gave me the merry go round and told me it would be too expensive to ship back. If they good ima change my rating. *After you place the order, you will receive order confirmation within 24 hours. They have an award-winning VPN service, protecting your privacy, securing your identity, and preventing third parties from tracking your device. "pierrebuy.de": { serviceEmail: 'Email us : bedienung@pierrebuy.de', fb_url: 'https://m.me/870060906684476', seller_brand_id: 495 }, + parcelListData[0].carrier + '
Shipped Time
' They have been emailing me for over a year to write a review yet Im not allowed to submit the correct date. $("#form-tips-email").click(function () { Include an image for extra impact. Dear customer,Thanks for your comment.we will change our size chart according to your suggestion and will do better in the products in the future.Thank you and have a nice day ! Luckily I can sew. $("#common-content-submit").click(function () { Read More Business Details and See Alerts, International Association of Better Business Bureaus. AVOID this website! Dear customer,Thanks for your comment.We will change our size chart according to your suggestion and will do better in the products in the future.Thank you and have a nice day ! We would love to hear from you, contact us on: Email: service@upustyle.com Please contact the customer service staff for the address of changing or refunding Our Office in HongKong is: Unit D 16/F ONE CAPITAL PLACE 18 LUARD ROAD WAN CHAI HK (This address is not available for returning products.) I've reached out to this Company numerous times, to no Avail! } Go straight to your credit card company to dispute charges when this happens: Complete Scam/cheap unusable product/Return Policy A Lie. (c) Return addressIf you want to return your products, please contact us at [emailprotected]. + '
Tracking Number
' I never received my order. if (! Terrible business practice. But, I thought I should at least share my experience. for (var i = 0; i < emailParcelListData.length; i++) { Dear customer,Thanks for your comment.we will do better in the products in the future.Thank you and have a nice day ! _self.removeClass("btn-click-color"); Aka Impossible. "iconwild.com": { serviceEmail: 'Email us : service@iconwild.com', fb_url: 'https://www.facebook.com/Iconwildofficial', seller_brand_id: 372 }, Very misleading website! < Over $99 Get $20 OFF | Over $139 Get $30 OFF | Over $199 Get $50 OFF >. The shoes took over a month to get and I will never buy shoes without trying them on again. BBB is here to help. After receiving the returned item, upustyle/upustyle.com has to issue a refund back to the customers' accounts. eventCategory: 'track query', Come -On Y'all Gotta Do Better. Dear customer,Could you please provide your order number/email address/phone number for us to check your order?Thank you for your patience.Have a nice day. } else { // A few days later, I received the returned package in the mail with a "recipient refused package" notice. ", I Purchased 2 Pair of Shoes from Upustyle on Nov 27th, 2024. The clothes I ordered took over 2 months to come and were promised by christmas. Women's Summer Casual V Neck Short Sleeve Shift Abstract Shirts & Tops, Women's V Neck Long Sleeve Cotton Plus Size Causal Dresses, Blue Shirt Collar Plain Short Sleeve Denim Dresses Blue Jean Dress. return; $("#order-list").append(getOrderItemList(data.order_items)); BBB is here to help. + emailParcelListData[0].shipping_time } As a matter of policy, BBB does not endorse any product, service or business. Someone need to close upustyle down! } It took months to get TOO SMALL shoes! Will not order from this company again. I was told I need to send them back oversees, meanwhile my shipping label is from California. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. }) Nope. When I informed the company of this I was told the could only give me 15% of my purchase price and to just keep the shoes and give it to someone who could fit them. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. You have 2 ways to get tracking number, log in our website to check the tracking number, or consult our customer service (email: [emailprotected]) to have this information. Include an image for extra impact. After got the tracking number, you can track the order status. }); The sizes were made wrong. $("#step-one-form-body").addClass('show-email-one-common-email-notright'); } if (! if (orderNumberValue == '') { eventCategory: 'track status', After requesting a return, I was asked to consider a credit instead due to the high cost to ship to China. Dear customers,Sorry that the item did not meet your expectations.We have contacted you by email and hope we can help you solve your problemsWe will upgrade your feedback and provide you with a more satisfactory solution within 24 hours.Your understanding will be greatly appreciated.Sincerely. I will simply wear it as an Halloween costume. Dear customers,Sorry that the item did not meet your expectations.We have contacted you by email and hope we can help you solve your problemsWe will upgrade your feedback and provide you with a more satisfactory solution within 24 hours.Your understanding will be greatly appreciated.Sincerely. YQ_Lang: "en", $("#popup-content").html(); Upustyle | The latest women's clothing and shoes are here! Someone providing customer service helps the customer navigate how to use the product or service and troubleshoot any errors or defects that may arise. + '
$' + orderlistData[i].unit_price + '' + orderlistData[i].count + '' // } eventLabel: 'track query' TI Tiandra 2 reviews US Mar 20, 2023 Invited The sizes were made wrong The sizes were made wrong. return; However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. }) In order to provide you with the best products, efficient customer service, and timely updates, we record a variety of information from your visit to our site. $.ajax({ It needs to be clarified what the customer's . Dear customer,Thanks for your comment.The time frame for order delivery is divided into two parts: Processing time +Shipping timeBut we will improve our logistics.Thank you and have a nice day. }) The return address is the address given in the customer service email: [emailprotected].3. return; Refund form: 1. original shipping and insurance charges are not refundable. Do not shop here. Clearance sale goods.2. YQ_Height: 560, If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We have contacted you by email and hope we can help you solve your problems We will upgrade your feedback and provide you with a more satisfactory solution within 24 hours. } else { I regret trying to I order a 12 which they said they offered and was sent a 71/2 (had my employees try the shoe on to see what size it actually was). Do they have a contact us page? < Free Shipping Over $59+ | Free Gift Over $39+ >, < Over $99 Get $20 OFF | Over $139 Get $30 OFF | Over $199 Get $50 OFF >, CONTACT USIf you have questions or concerns then please do not hesitate to get in contact with us.We would love to hear from you, contact us on:Email: [emailprotected]Please contact the customer service staff for the address of changing or refunding, UnitD16/FONECAPITALPLACE18LUARDROADWANCHAIHK(Thisaddressisnotavailableforreturningproducts.). Very cheaply made. Include an image for extra impact. $("#email-content-four").hide(); Instead of what I did order. We also ensure all reviews are published without moderation. I ordered shoes from them and they came very late and very, very poorly made. Upustyle supports two ways to track your order: 1.Track it in our website; 2. track it in 17track logistics website. var host = ''; I was supposed to be resent. + '' + emailParcelListData[0].tracking_number Giving 1 star because there is no option for 0 star. temStr = '
' US. Does Upustyle support live chat? File a Complaint Complaint Details Note that. Verification can help ensure real people write reviews about real companies. Service 94 Value 90 Shipping 100 Returns 68 2023 Trustpilot, Inc. All rights reserved. I wish I could give this company 0 stars!!! var temArr = orderlistData[i].sku_attr.split(','); People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Ordered A ball cap it came in cellophane & plastic, not a box. I have asked for the return address like 4 times and they keep offering me 10% off my next order. Not even one shoe is correct. We also ensure all reviews are published without moderation. //GA We would love to hear from you, contact us on: Email: service@upustyle.com Please contact the customer service staff for the address of changing or refunding Our Office in HongKong is: Unit. eventCategory: 'track button', + 'Carrier
' $(".order-number").addClass('show-common-order-null') What a rip off.!! We support exchange or return but will negotiate with the solution which benifit you most. data: { if (parcelListData == null) return ''; I'm going to take this to social media. 2. dataType: 'json', Please help the community by sharing any additional tips for contacting here in the comments. $("#order-email-content").show(); I will not be ordering anything from this website again. }) How many stars would you give upustyle.com? I cannot stress that everyone does their due diligence and RESEARCH A SITE B E F O R E you purchase anythingit seems everything is out of China with mostly negative resultsyour other option is to purchase only from established brands here in US..Like Macys.com..DSW.comBloomingdales.com,etcif there is a problem with the product,you can take it to the storebut check that out first to be sure..Use your noodles ladies! "pearlzone.de": { serviceEmail: 'Email us : Bedienung@pearlzone.de', fb_url: 'https://m.me/pearlzonedeutsch', seller_brand_id: 491 }, The shoes weren't anything like the picture. Contact Information 1550 Glenn Curtiss St Carson, CA 90746-4012 Get Directions Visit Website Average of 3 Customer Reviews Customer Complaints 7 7 complaints closed in last 12 months Read. Any questions please contact us at service@upustyle.com, we will reply to you as soon as possible. hitType: 'event', Include an image for extra impact. Ordered Birckenstock shoes for my wife for Christmas. Rate Upustyle's contact information availability: (Optional) Include a photo to illustrate your review of Upustyle's contact information Share a detailed story to provide more help to more shoppers (add 100more characters to post). Upustyle supports two ways to track your order: 1.Track it in our website; 2. track it in 17track logistics website. Thanks Soo much Sincerely ****** *******. I read the reviews after I had Purchased the shoes. It goes against our guidelines to offer incentives for reviews. They refused to give me a refund when I wanted to return a pair of shoes that had been purchased less than a week prior and still had the tags on them. // })(document, window) They were fakes and fell apart on the first time wearing them. Please include your name, telephone number, address, and a copy of the invoice/receipt. Date of experience: March 17, 2023. Dear customer,Thanks for your comment.We will improve our logistics and change our size chart according to your suggestion and will do better in the products in the future.Thank you and have a nice day ! !data.order_no) { }); // $("#MainContent .section-header__title").html('Check your order status'); If any items you purchased fail to meet your expectation, including defective, damaged, not as described, wrong item/size sent, you can return them for a refund. Returned by the original route. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. This was the worse experience and I see no way to send them back from the site!! Dear customer,Sorry for the unsatisfied purchase.But according to the comparison of the picture and our size chart, we did send you right size.We support exchange or return but will negotiate with the solution which benifit you most.Please note that the goods are supposed to be returned to the address we provide, not the one on the package.The address on the package is the transit center of your local post office, we can't receive the package with that address.And we will issue a 100% refund to you after receiving the package.Thank you and have a nice day. } The company also advertises "Lowest Prices. $("#check-order-status-popup").click(function () { } How can I chat live with a Upustyle customer support rep? //Optional, specify UI language, default language is automatically detected based on the browser settings. eventAction: 'page view', The email must match exactly the one used when placing your order. I am in need of a refund for a pair of wedding shoes that are huge on the heel. May 7, 2022 . Materials were VERY poor quality.3. }) $("#email-content-one").show(); NOPE! $("#MainContent .page-content").css({ $("#email-address-input").focus(function () { | Read 81-100 Reviews out of 326 . It seems like someone made it with a cricut at home. function getData(opts) { Your horrible. "pierrebuy.fr": { serviceEmail: 'Email us : service@pierrebuy.fr', fb_url: 'https://m.me/899201920414927', seller_brand_id: 510 }, } else { }) $(".main-content .rte").addClass('addmargin'); Customer service is terrible. Tracking items was hard for a 65 yr. Old woman. Your understanding will be greatly appreciated. Nothing like the picture advertised. Reviewers complaining about YesStyle most frequently mention customer service, store credit, and tracking number problems. $("#email-content-one").show(); return '
Tracking Number
' (b) Damaged Products. $(".step-content-left").append(shipInfoDom); Would definitely order from Upustyle again. The sweater I received looked nothing like the one is the picture or what it was described to be. Complaints Upustyle Online Retailer View Business profile Need to file a complaint? I finally said, look I will pay the shipping -I want a refundand they never communicated again. callback: function (result) { Upustyle has been receiving some negative reviews from customers on Trustpilot. $("#email-content-one").hide(); None of the shoes I order were the right size. Very poor material and horrendous stitching on jacket and sweatshirt was not oversized and could fairly fit a 12 year old girl. }) + emailParcelListData[i].shipping_time You can also contact through their social media pages. (e) Cancellation I could go on, but WHY! The time taken to receive a refund depends on your payment method. var currentType = 'email'; Try contacting customer service team on their social pages via direct messaging or by using comments or mentions. }) return str; Upustyle's vision is clear: to provide everyone with the latest products with eye-catching design, extraordinary value and first-class customer service.Why do you want to shop with us?A wide variety of products, novel styles and complete functions;Provide professional customer service via email and Facebook;Free shipping over $59, no matter . The clothes was beautiful and feels wonderful, The shipping sucks, needs to be be told allowed 6 weeks for delivery. Dear customer,Thanks for your comment.We will make improvement according to your suggestion and will do better in the products in the future.Thank you and have a nice day ! $("#submit-btn").click(function () { Nope says me-I will pay 30% of shipping and you give me 100% refund. $(this).hide(); eventLabel: 'track status' Then went back & forth trying to return for refund. url: opts.url, + '
' + orderlistData[i].title + '
' //Required, specify the number needed to be tracked. 1. $("#emailAddress").focus(function () { After paying the cost for international shipping, I followed up with an email asking when I should expect my refund. Customer service said they never had an order from me! var shipInfoDom = $("#shipping-info").clone();

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upustyle customer service