richmond electric tankless water heater error code e5

An E4 error code on your 45 model tankless water heater, indicates that there is an issue involving the flow meter sensor (also referred to as cold water temperature sensor.) You will find it at your gas supply line. All you have to do is to replace the thermostat and the blinking codes will go away. Electrical polarity to the unit is incorrect. Make sure that the heating elements are connected to their wiring. Put the new heating element in place of the old one. I have not tried the "reset" mentioned in the article because I'm not sure where the air would come from to drain it if it's completely connected to the rest of the house's water supply. Its a device thats meant to protect the heater from overheating. Thus, Rheem electric tankless water heater error code E5 will appear on the screen. This feature improves the energy efficiency of the water heater. In 2015, new efficiency standards were enacted that required many manufacturers to increase the size of their water heaters. Pilot burner orifice is clogged- You need to clean or replace the pilot burner. Have a qualified service personnel conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, internal flue-way, burner, and vent and combustion air-inlet systems. Tankless Mid-Efficiency Water Heaters. The reference mark A or 1 mark represents an approximate water temperature of 130oF. If it is, turn ON. You can select from an electric model or gas model. Locate the red reset button and then, press it. If the gas supply is fine, then it could be caused due to other issues of the pilot light that include wiring damage of the pilot tube, build-up of carbon deposits on the pilot electrode, as well as the pilot igniter wire being damaged. Stop and follow the safety precautions as above if you smell any gas. If you are unable to light the main burner to your Richmond power vent water heater, it may be due to the following issues: There are several possible causes for this problem: Check this too: Kinetico Water Filter Troubleshooting. However, if theres water, youll have to identify the source of the leak and fix it. Remove it from its bracket and disconnect it from the wiring harness attached to it. If there is soot or deterioration, contact the local gas utility to fix the problem and clean the flue, or replace the flue, flue baffle, and venting system before resuming operation of the water heater. Check that the earth ground connection is properly connected. There are several reasons behind the failure of the tankless water heater. Insufficient gas supply, unstable pilot, carbon buildup on electrode or wire/pilot tube damage are the probable reason behind this error code appearing on your screen. The Bosch error code EE indicates that your systems modulating solenoid valve has been disconnected. Only the thermostat is to blame for this problem. We also have a standing pilot Direct Vent that will vent up to 4 feet from the outside wall. Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. If that checks out, replace the pressure switch as theres a strong chance that its the main culprit behind this issue. When removing anode rode, first make sure the cold water supply is turned off. The Wi-Fi will have to be reconnected if you switched to a new router or even changed the password. The high resistance caused by a loose wire produces a substantial amount of heat that can eventually cause fires. Depress the COOLER button until only the WARM indicator light is lit. What does E5 mean on Richmond tankless water heater? Knowing how to properly use your heater is not only essential from the economic point of view but for safety as well. Test for spillage at the draft hood relief opening after 5 minutes of burner operation. Press and release the COOLER button until the desired setting is reached to decrease the temperature. Your Rheem Water Heater will pop up this warning message due to the following reasons: Dirty flame sensor Insufficient gas supply Improper inlet gas pressure Gas lines too small for the BTU load A defective gas control valve Clogged venting The causes of the E5 code appearing on your heaters display include too much water flow, incorrect gas pressure, blocked air intake, clogged exhaust, dirty air filter, lack of airflow in the room, and corroded heat exchanger. Tankless products also have a longer life; lower operating costs, precise delivery temperature, and can be installed in many locations where a storage water heater may not fit. If you're sure that the power source is within the required amount and the same issue persists, try to reset your heater by: Completely draining the unit out of water Shut off gas valve Incorrect Gas Pressure 3. Tankless electric water heater E5 error code Found this from Google. You can also clean the burner by scrubbing with mild detergent. Verify that the wiring to the pressure switch(es) is correct. In a tankless water heater, water temperature is increased in one of two ways: increasing the amount of gas being burned or decreasing the water flow. The burner will be off at this stage. You need to be quick with this step and get it done in 30 seconds. Correct the wiring and see if that solves the issue. Next, check the electrode and clean it if it has dirty and has a significant build-up of carbon deposits. Besides that, it can also be the result of improper installation of the heater that leads to venting blockage. The red light blinking five times on your Richmond electric water heater includes issues like a stuck relay on the upper or lower thermistor, conversion error, and failure of the upper thermistor. But with a blocked exhaust, this system is jeopardized. Relocate the heater if necessary. Commercial Electric Water Heaters; Tankless. The filtration system can remove some contaminants, The most reliable off the grid water source is a well. Heres the summary of fixing the eight-two flashes: When theres a fault detected with the electronics in the water heater, this blinking code will pop up. This helps conserve energy and prevent a build-up of dangerous hydrogen gas. It means that the heater is calling for heat and its trying to achieve the desired temperature. Every water heater should have separate venting for it. The Richmond Hybrid has a 10-year tank leak warranty and a 10-year parts warranty. If there is a loose electrical connection within your water heaters system, your reset buttons thermometer can trip (regardless of the waters temperature) if it picks up the heat from that loose wire. Another possible reason is the blower is unplugged. Press the reset button on Rheem tankless water heater. Following this guide will help you narrow down the issues and get to a solution quickly. What does E2 mean on tankless water heater? Here's how to do it: Turn off the hot water tap Turn off the device itself Wait for about 20 minutes Turn the device back on This should allow the device to fully reset itself, and you might find the error code has "magically" disappeared. 2012-10-21 Water Heaters - Richmond water heater problems - I have a Richmond water heater model# 6g50pvw-42f manufactured date of 12/2007. If the wiring has gone bad, you need to fix it. . This is winter in the Midwest, so the water coming into the building will definatly be on the very cold side compared to other seasons where this may be less of an issue. If the status light blinks red more than one flash every three seconds, here is what the error code and means and what to do to clear the error: This indicates low thermopile voltage however pilot is lit. Immediately depress the piezo-electric spark generator button several times until the pilot is lit. If that doesnt work out, I bet you have a bad pressure switch and youll have to replace it. Set the thermostat to the lowest setting by first depressing the COOLER and HOTTER buttons at the same time and holding for 1 second. You can check it with a multimeter and replace it if it has gone bad. The consortium of manufactures agreed on flame arrestor plate technology to create the new generation of FVIR water heaters. It could be that the room your water heater is placed in has no air circulation. Why does my tankless water heater go cold sometimes? +5. If not, continue reading. The main ones are poor installation, improper ventilation, blockage of the pressure switch tube, and incorrect blower operation. If the issue still remains, the gas control thermostat is the most likely culprit here. You need to make sure that all faucets are closed. Set the thermostat dial to desired setting by turning dial counter-clockwise. More often than not, this issue is caused by carbon deposits on the electrode. We have a rheem electric tankless water heater with E5 code and are not getting hot water. Loosen the screws connected to the heating element and disconnect the wires. Whats happening is that the thermostat is not properly managing the heat. The RTG-64X, RTG-84X, and RTG-95X outdoor models are for outdoor installations only, and are a great alternative if your climate is appropriate. The Wi-Fi LED light will also be red if youre facing this issue. Remove the upper element protective cover at the top and the insulation. Dont use force. Calcium Carbonate deposits also impede the performance of heat exchangers. Richmond Water Heater Gas Valve Problems [Why + How To Fix], Richmond Gas Water Heater Troubleshooting [A Complete Guide], Truma Water Heater Reset Button [How To Reset], Navien Tankless Water Heater Standby Mode [Explained], Richmond Tankless Water Heater Code 29 [Reasons + Solutions], Richmond Tankless Water Heater Code 13 [Reasons + Solutions], Richmond Tankless Water Heater Code 11 [Why+ How To Fix]. This is an exclusive feature of the Richmond tankless water heaters. Heres a quick summary of what causes one flash and their fixes: Its also a very common status light error code in Richmond heaters. How do you diagnose a water heater problem? Strategically position risers in the water pipe system or use water hammer arresting devices to minimize the banging noise that can occur as result of rapidly closing faucets or solenoid valves in automatic water-using appliances. Electric Water Heaters. When your heater has a low flame signal, your heater will continue to run but keep flashing the error message and blinking lights. If thats not it, keep in mind that a faulty blower and a temperature switch thats stuck open can also cause this status light blinking code. If the above remedies dont resolve the problem, it might be that you are not depressing the Combination Gas Control (Thermostat) Knob while attempting to light the pilot. Combination Gas Control (Thermostat) Knob is not depressed while attempting to light pilot- Make sure you depress the knob as is required when lighting the water heater. This monitors the temperature of the heat exchanger and will shut the unit down if it exceeds a safe temperature. A conventional tank-style water heater stores hot water, and heats the water 24/7, whether you use it or not. When the faucet is closed, the Richmond Tankless Water Heater senses the command, and goes to standby mode. To clear the error, try these troubleshooting steps: This indicates an error in the hot surface ignitor circuit. Another sign a water heater component is going bad is when the unit triggers a shut down every time hot water is called. Start by replacing the sensor and the wiring. If the gas supply line is damaged, replace it. Well, if cleaning doesnt work, replace the air filter. Finally, if doing all these things still doesnt resolve the issue youre facing, its time to call customer support and ask for their help. Did you know that your water heater, operating for many years in the basement of your house, could be dangerous, even if it was professionally installed In some Richmond gas heaters, the status light will blink 9 times. Blocked vent system- Have a qualified service technician evaluate vent system for blockage. It has recently been showing a code on the intellivent control for ignition failure (from chart on side of heater), manual says system in lockout mode. However, the pressure for every model has to be within 10.5 w.c. or 2.6 KP for natural and 14 w.c./3.5 kPa for LP gas. I was hoping some of you could confirm if my thinking I'd correct and maybe shed some light on why it may not be the best idea? Start very cautiously by checking out the area around the FVS and make sure that there are no harmful gases present. Digital thermostat with self diagnostic program, Two High altitude options: up to 6,560 or 9,840 ft. elevations, Corporate Office: 1100 Abernathy Road, Suite 1700. Its located right at the bottom of the unit. and our Put the insulation and cover back in their places. Use a soapy water solution to test for leaks at all connections and fittings. Chlorinate the water supply as a way to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. All Rights Reserved We have a Richmond on demand hot water heater. Heres a quick look at solving issues related to six-one flashes: This error code indicates that the Recycle limit is reached with the pressure switch opened. We call it Peak Hour Demand. Heres a shortcut on how to solve the five flash issue: This blinking light code indicates that the ignition has failed and the heater wont light up. If you continue to use this site we will assume that you are happy with it. Use a match or candle flame or smoke. Press and release the HOTTER button until the desired setting is reached to increase the temperature. So stick your flathead screwdriver in to increase the gas pressure, youre gonna go clockwise. Through the sight glass, inspect the hot surface ignitor with the main burner off and inspect the main burner while firing. Make sure that there are no gas leaks and that the gas is being supplied at the right pressure. If there is not enough or no hot water, it could be that water usage may have exceeded the capacity of the water heater. However, it can also happen due to pilot assembly issues like carbon deposits in the electrode and blockage in the pilot tube. An E5 code on the Fogatti RV Tankless Water Heater is indicating Exhaust Fan FailurePlease follow following steps to troubleshoot the Fogatti RV Tankless Wat. Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. The pilot burner tube might be pinched or clogged, thus preventing the pilot burner from lighting. Get answers to all the most frequently asked questions (FAQs) about Heating, Cooling & Water Heating. Clean the ventilators if already in the room in case they are dirty. An electrical spark from any nearby source could be enough to produce an explosion. Remove the air filter and clean it with a rag to get all the loose dirt out. Inspect the combustion air-inlet and vent systems. Rheem fault code 05 - Indicates imperfect combustion. Turn the gas control knob counter-clockwise to the ON position. If doing it doesnt solve the problem or the electrode wasnt dirty in the first place, inspect the pilot tube for dirt. Also, check to make sure the ON/OFF switch is not turned OFF. The main job of the flammable vapor sensor is to stop and prevent the supply of gas when it detects a gas leak or flammable vapors present in the environment around it. If the above checks out and the water heater is still not heating, check the combination gas control (thermostat) setting. E5 is an error due to the high flow rate. RichmondTank Features Low first cost Low venting cost No electricity required Large variety of sizes available Flow rates of 12gpm and up High altitude installations to 10,000 ft Low NOx emissions - some models Click here to browse our residential tanks! This is an exclusive feature of the Richmond tankless water heaters. Copyright 2023 Grid Sub | Fuzion BlogbyAscendoor | Powered by WordPress. Error code 12 means your tankless water heater fails to detect the flame. The code should clear on start-up. Thus, Rheem electric tankless water heater E5 code appears. Gas valve LEDs will light separately or together to indicate the status or an error. Hard water deposits can therefore accumulate in the bottom of the tank. Atlanta, GA 30328. Verify power supply (120 VAC). Depress the COOLER button until only the WARM indicator light is lit. Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. You can look at the number of times the status light is flashing as well as its color and figure out whats wrong with your heater. Luckily, you can easily reset it by pressing the red button. Its a safety device and it automatically breaks the power circuit to the heating element to prevent scalding. Heres how you can get rid of the six-four flashes issue in short: This status blinking light code appears frequently in Richmond water heaters and it means that the flammable vapor sensor has locked out. A Richmond tankless water heater has no standing pilot light, no stand by loss, and the burners modulate to maintain maximum efficiency. Otherwise, call customer support for help with the other issues. Turn the gas control knob counter-clockwise to the PILOT position. Open up windows and install ventilators if necessary. Make sure the vent connector from the draft hood to the chimney is properly positioned and securely attached. Combustion shutoff device tripped- Combustion shutoff device(s) should be inspected by a qualified service technician. Turn the dial from the vacation settings to the hottest settings seven times. Below are some maintenance tips to consider: The Whirlpool water softeners efficiently remove water hardness, acidity, high iron levels, and excess sediment from your water supply. As replacing the upper heating element in Richmond electric heaters is an easy job, it shouldnt take more than 30-40 minutes if you know what youre doing. Press the Wi-Fi setup button and hold it for 5 seconds. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. Go to the next step if you do not smell gas. Youll have to replace it if you want a permanent solution. Richmond products have been engineered to keep pace with consumer demands for larger, fast-recovery water heaters. Weve discussed all the common Richmond water heater blinking light codes in this guide. What causes hot water heater reset button to trip? The Power Direct Vent is a seal combustion, direct vent water heater that may be installed up to 60 feet away from the homes outside wall. This indicates that the pressure switch remained closed longer than 5 seconds after the call for heat began. Hopefully, your water heater issue will be solved. Stiebel Eltron DHC Trend Point-of-Use Electric Tankless Water Heater: 4.3: Excellent: Very good: Excellent: Buy Now: On Home Depot: Rheem 18kw Tankless Electric Water Heater: 4.3: Great: Very good . Connect a garden hose to the drain valve near the bottom of the heater tank. If it still persists, then youre dealing with a faulty gas control thermostat and youll have to replace it. It shuts off the heater when the temperature reaches a certain extent. How often should a tankless water heater be flushed? Once a year is good enough. All Right Reserved by HeaterFixLab. So we created the Richmond ENCORE Electric Water Heater with LeakGuard . Related: Resetting a Rheem Tankless Water Heater: Ultimate Guide Thatll make sure that the gas valve will no longer be stuck in the open position and youll be able to operate the heater smoothly. This is located near the top of the water heater. The water is available throughout the year. Turn off the power to the water heater for 10 seconds and then back on. The LED status indicates the pressure switch remained opened longer than 5 seconds after the combustion blower was energized. The preferred starting point for temperature setting is to align the two triangular pointers on the dial and control face. They come in different types like gas, electric, tankless, and specialty water heaters. Water heaters are an invaluable asset in todays homes, and not just any heater but rather a good quality heater to effectively and economically heat enough water for your daily needs. View Product Tank -vs- Tankless Water Heaters Mechanical Hub 1.6M views 5 months ago Easiest Way To Light A Gas Water Heater Pilot Light Everyday Home Repairs 90K views 1 year ago Best Residential. Early in the development, Richmond researchers at their Montgomery labs discovered that flame arrestor plate designs might be vulnerable to the effects of lint, dust and oil (LDO). What does e04 mean on tankless water heater? Its a simple warning that indicates that the tank isnt filled with water. This problem usually happens due to the pressure switch tube being blocked or the pressure switch going bad. The water heater is equipped with a Hot Surface Ignition System which automatically lights the burner. As youve seen, there are many potential reasons behind this error code and therefore, many possible fixes. They were up-front about not being familiar with this model but followed the manufacturers installation instructions. Click here to browse our high efficiency tankless water heaters! So, its an easy fix when you face this problem. Replace the combination gas control (thermostat). Poke it with a wire and try to get it out. Continue holding down the gas control knob for about 1 minute after the pilot is lit. Its most commonly a thermostat or heating coil issue, which can be verified with an electrical tester. The anode rod should be removed from the water heaters tank periodically, for inspection. Solution: The temperature of the water in the heater can be regulated by pressing the COOLER or HOTTER arrow buttons on the front of the combination gas control. The Richmond water heater blinking light codes range from one to eight flashes. If your gas water heater keeps shutting off, the thermocouple could be dirty, bent or damaged. If the pilot still fails to light and you get the blinking code, replace the pilot assembly. Richmond Essential 18 kW Tankless Electric Water Heater. Dirty Air Filter 4. You will thus need to set the desired water temperature. Register; Verify; . Tighten it firmly and connect it with the wires. The heater gets overheated and carbon dioxide snuffs the burner flame causing incomplete combustion. If set too low, adjust the water temperature setting to the desired setting. Unscrew the heating element and pull it out. All you have to do to get rid of this error code is to make sure that the tank is completely filled with water and recycle the power to it. How can I determine which water heater is right for me? Error Code 12 Error code 12 represents a low flame signal. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . The most common oneness is low gas pressure. +6. Due to a gas leak close to the gas valve or gas piping, gas tankless water heaters can create a catastrophic explosion. If there are error codes, troubleshoot to clear the error and fix the issue. Fortunately, as a DIYer, you can quickly solve most of these issues without extensive technical knowledge. Choosing a water heater is based on your family size and how much hot water you will use in one continuous hour. It also has a first-year in-home labor warranty. If the hot water heater keeps tripping the reset button, the cause may be the high limit switch. This saves space and the cost of venting. This problem can also occur due to a bad pressure switch and blockage in the pressure tube switch. It indicates issues with either the thermal well or the gas control thermostat itself. The E5 error code refers to the Pressure Switch which can be caused by a motor problem or the voltage of the power supply is too low. Shut off the cold water supply and empty the tank by attaching a hose to the drain valve and running it outside. Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. However, your heater may also be big enough to take that load as well. COPYRIGHT 2023. You can raise the desired temperature if you want to turn the burner back on again. This would theoretically raise the input tempature, making it easier for the heater to heat the higher rates of flow. If you have a Richmond water heater or are intending to have one installed, hopefully, you should find this how-to and troubleshooting guide useful. Were moving on to more serious issues and four blinks arent a good sign. Otherwise, the lower thermistor itself has gone bad. However, it can also be caused by a faulty thermostat. Al said that when you get an EE message on the thermostat display it means the thermostat is unable to communicate with one or both ac/heat pump units. Clogged Exhaust 6. Water temperatures above 125oF can cause severe burns or death from scalding. My possible solution is to branch off the hot water out and recirculate it back into the cold water supply. While the previous code indicated that the pressure switch was stuck closed, the three flashes code represents that its stuck open. Save my name, email, and website in this browser for the next time I comment. Blocked combustion air-inlet system- Have the combustion air-inlet system evaluated by a qualified service technician. Corrosion or Scale Deposit On Heat Exchanger FAQs: What are the most common problems with tankless water heaters? Follow these steps to test the flammable sensor of your Richmond water heater: If the value you get from the multimer is between 10k 45k ohms, that means the FVS is fine. If the gas pressure is inadequate, incomplete combustion will take place resulting in incomplete combustion. What are the famous short story in the Philippines? Water Heaters. No, they are not. Make sure you hire a qualified technician to diagnose why it tripped in the first place to avoid injuries in the future. The combination gas control was set at its lowest setting before the water heater was shipped from the factory to comply with safety regulations.

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richmond electric tankless water heater error code e5