Im sure online. The Ann Taylor Mastercard earns 5 rewards points per dollar spent with Ann Inc. stores. I have a victorias secrets card with over $2500 limit and they lowered it to $30 and when I called to ask why they lowered it to $150 !!! The action you just performed triggered the security solution. if they detect fraud they shut down all your accounts and ask for verification of identity and even if you get them all the info they need they dont have to reopen any of your cards. Live Customer Care hours may vary on holidays. During my tenure at university, I began working as a Bilingual Collections Agent at Comenity . Customer Reviews are not used in the calculation of BBB Rating. Being approved for a credit card will add a new account to your credit report, but using this method willincrease your chances of being approved. I have assembled a number of helpful accounts and I have a perfect payment on time history. This company charges OUTRAGEOUS fees, even when a billing is in error, NASTY customer service reps and they will try to ruin your credit, even when they and their partners make the billing mistake themselves! You may want to hire a professional before making any decision. Just got an account transferred to Comenity. Again, this trick occurs when a credit card offer will pop up as you shop online with certain stores. I got approved for several but this one in particular stated the same as you commented. For every 200 points you earn, you earn a $10 reward, which comes out to 5% back. Click here to see a list of advertisers that we work with. What is the current rate for Bread Savings? Alex has been traveling for over 25 years and from a young age was lucky enough to set out on numerous family trips all over the world, which gave him the travel bug. They outright suck. I would recommend Comenity bank to anyone, as a matter of fact I have recommended and the people were very happy that I did. They also haven't been posting my payments to the account when receiving payments and show no payment history. Alternatively, you can apply for a secured card that offers better approval odds. We are Upgraded Points, an educational travel website. Never click on a link or open an attachment if you're not sure where or who it came from. The Catherines Credit Cardoffers bonus credit discount days throughout the year, a special coupon on your birthday, and additional bonus offersin your statement. I tried this shopping cart trick and had the pre-approved pop-up for Victorias Secret, Ann Taylor, and J Crew. Completely agree with Sue Smith. Never use unsecured email or unsecured public Wi-Fi hotspots to send personal information, including your Social Security or credit card number. Where were you Comenity Bank years ago when I was struggling to assemble a credit profile, lol? Payments that are taken automatically on the same day every month by them and my bank account reflects that the payments are taken. The last time I complained the lady told me that I would win and I'd get refunded every penny back from the beginning. I never got a response from them. Capital Ones deal to buy the retailers existing card portfolio ends a yearslong partnership between San Francisco-based Williams-Sonoma and Alliance Data Systems, the parent company of Comenity Bank. Access automated Customer Care 365 days a year, 24 hours a day, 7 days a week. I have a question. How much does it cost to transport a car in Europe? was posted on Apr 28, 2023. It has expanded to include Bealls Outlet Stores and a specialty store, Bunulu. Please also notify us through. $10 birthday discount on a $25 minimum purchase 4. Closed accounts wreak havoc on credit scores. When speaking with the representative from Comenity Bank I advised her that the charge that was pending of $167.43 was a fradulent charge and I was calling to dispute it. A few moments later I received an alert that J Crew had done a hard inquiry. The Davids Bridal Credit Cardoffers advance notice of sales and special offers, including previews and early access to new seasonal looks. The number is 1-(833)-755-4354. Refuse to answer certified letters. They screw your credit in the long run. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. Your separate account # is for managing purposes so that the primary account holder can determine which charges were made by you (and other authorized users). Notify your carrier immediately if your phone is lost or stolen. When I received my January 2023 bill from Comenity Capital Bank, it showed they never received the check for $17.02. Just keep in mind that each credit card issued by Comenity has a different sign-in portal, as well as a different customer service phone number. Is this your company? They are aware of this error. You did what no one else would do for me since my credit is not great. I found out through credit karma that I have an account with Comenity Bank. I was going to use one of the pay in 4 options but if I can get a card that would be better. Alternatively, you can look up your co-branded card's customer service number online. Hey there! Use primary cardmember information to activate your card and register to make online payments, redeem cash-back rewards and more. I also used the pop-up trick meaning the last four digits of my security. Cash back is in the form of electronic Awards issued in $10 increments that are used at checkout at BJ's and expire six months from the date issued. Why should I pay for services that made me sick and gave me a run around and was after every penny they could get and did not do me right and also lied to me. These rewards are still tied to the My BJs Perks program, so make sure youre able to use them at the store before they expire. Claudine, I did the same thing when I first opened my account; I made a payment before the card cycled, (before the bill was sent). Opened Dec 2017. Also Blaze MasterCard. It will NOT be published. In addition, it is not any companys responsibility to ensure all questions are answered. Access automated Customer Care 365 days a year, 24 hours a day, 7 days a week. Just offering a different perspective. This article lists all of their affiliations as well as the easier credit cards that you can apply for which is very useful for those with a poorer credit score. I hate this bank. Keep in mind each retailer may be slightly different, but many cardholders have reported approval with a credit score in the fair range. The one thing I find extremely annoying about this bank is that they will close your account and NOT tell you about it, reduce your credit limit and you dont find out about it until AFTER the fact, and then they have people in customer service who, upon hearing your objections, can only say, the bank reserves the right to close an account if you havent used it, and this prevents fraud. REALLY? You can find a more comprehensive list of Comenity Bank iPhone apps here. ********************** Consumer called BBB and left voice message that the matter is resolved to her satsifaction. All I needed was a break and they gave it to me. In fact, Comenity Bank, founded in 1989, boasts over 50 million card members through its various credit card programs. I enclosed a copy of the check I made out for $17.02 on 12/16/2022 along with the copies of the November 2022, December 2022, and January 2023 statements. How do I check my Comenity Bank credit card application status? Email needed if you'd like comment updates. Comenity Bank is a joke!!! For every 400 points earned, you receive a $10 reward certificate (5% back). People also ask I called and asked for a supervisor they said no!!! No customer support. Once I reached the bonus threshold, I submitted the redemption for the $100 bonus to be direct deposited into my bank account. I never missed a payment and always payed more. I hope that my comment helped. This card earns 2% back in Orbucks on all other purchases and offers a $100 statement credit when you spend $1,500 in the first 90 days of account opening. If open I need to update my information. Numerous calls to company have been for naught and /or ignored. The BrylaneHome Platinum Card is tied to the BrylaneHome rewards program and earns 2 points per dollar spent at all FULLBEAUTY brands, which include BrylaneHome, Woman Within, and Roamans. I received an offer from them and the issuing bank was Comenity Bank. You will have . Also paying small payments in between payments if you owe a large balance to help pay the balance down faster. They want you to keep a high balance, whenever you pay it down they lower your limit, destroying your credit score in the process, then they use the lowered score that they caused as an excuse to keep lowering your limit as you pay off your balance and your score keeps dropping. Click here to see a list of advertisers that we work with. They've taken the money and not applied it to the account. Comenity has really helped me. Alternatively, you can also check your monthly statements for the right address. ******** To get a better sense of your approval odds, you can, search for your co-branded credit cards contact information on Comenitys. We are working hard to answer your calls, emails and chats as soon as we can. We received the correspondence you sent to the Better Business Bureau and appreciate you taking the time to let us know you have concerns. I have paid the original $16.65 and owe them nothing more. I agree. No Sheila, they are their own bank and have no affiliation with Comenity. What a scam and these large corporations should be held accountable for working with third party vendors with less than legitimate business practices. Recently Reported Customer Problems I'm living in a foreign country currently. I ended up with a couple of medical bills on my credit report one of which is from 2013 and was bought out by another collection agency. 1-855-796-9632 (TDD/TTY: 1-888-819-1918) Since that date, I was charged minimum interest charges $2.00 that I had no idea they were doing to me and was charged a late fee of $28.54 on 11/12/22. They lied to her and told her that I had put her on my application for credit which couldnt be further from the truth! Credit score tanked when they closed accounts due to me paying off the balance and having not use the card in only 4 months. Plus, it comes with no annual fee. Mon - Fri: 6am - 7pm PT | Sat: 7am - 7pm PT | Sun: 7am - 6pm PT. Love Comenity! Their partnership with American Express allows them to This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). It works. She put me on hold for a manager and I waited for 20 minutes before hanging up when no one came to the line to further assist me. Please be advised, however, that we are not Comenity Bank, nor do we have any affiliation with the company. I will have to say not to trust Comenity bank, especially if you are trying to build credit. Most credit cards offered by Comenity Bank are designed for frequent shoppers at targeted stores. If you have a dispute good luck. It wasnt fair. Dont fall for their easy acceptance for credit! In July of last year, I started with Bealls Outlet. My bank did just run a credit check on me as I am trying to refinance my home mortgage. Customer service is available by phone at 1-833-755-4354 and through secure messaging in your online account. Stay away from these people, a bunch of scammers. You can use your credit card wherever it will be accepted. You can find yours on the back of your credit card. Please remember that credit cards can be closed by the issuing bank if theres inactivity on it. I have several Comenity cards. These accounts are my favorite and I have not had any problems with their customer service. Any suggestions welcome. Highest card I have so far. Although both purchases were made using my previous **** ** ******* card, payments have been made solely to Comenity Capital. I was informed that no other charges will be accrued from this point on. Youll save 10 cents per gallon when using the card for BJs gas, and 2% back at non-BJs gas locations. Can I use my Victoria Secret credit card at Bed Bath and Beyond? Hi Gloria. The rewards offered by these cards dont come close to the value thatpopular travel rewards credit cardsprovide, but they can provide value if you can utilize their specific reward programs. In fact, they currently have partnerships with over 125 credit programs for many top U.S. retail stores. And my score was at like 570 when I first got them and went up to 620. & Care credit. I never received a statement with this new account number making it almost impossible to pay my bill. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I paid down $400 on a credit card and they immediately lowered my limit by $400 afterward. The Bealls Florida card earns 1 point per dollar spent in the Bealls Florida Rewards Program. Well guide you through the process. I back them 100%!! I was told that they will get back to me in 7-10 days. Popular Comenity Bank credit cards and their phone numbers: If the issuer denied you, there might still be some hope left. They have helped get other store and bank cards. 1 Express Drive Columbus, OH 43230. I was surprised with a healthy limit. Never include a Social Security or driver's license number on mailed checks. You can review the details by clicking on the link in the article. I agree with you, they are ripping me off also. Could you please let me know why? Ive been approved for an Express credit card with a 25k limit & I been approved for a Full Beauty credit card for 250 bucks! Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated. If you would like to extend your session please choose "Continue Session" or click "End Session" to end your session. The latest review Scam stole money from me! My score for Blair was on a down side, around 588. You can pay your Comenity Bank credit card online, over the phone, or via mail. You will earn 1 point per dollar spent on all Victorias Secret purchases. Performance & security by Cloudflare. I called customer service to ask why and they said, oh. On July 12, 2022, BBB opened an investigation into Comenity dba as Bread Financial after receiving a spike in inquiries, customer reviews and complaints from consumers alleging they cannot. So much to choose from, considering good for or even bad credit. The sad part is yes they did lower my score some but if comenity back decides to decrease my limit on all the cards my score will be lower than when I first started rebuilding. Terms apply to offers below. Thank you. This card offers 3x points on all eligible bra purchases, an annual birthday gift and provides insider access and invitations to events throughout the year. Is Bread Savings legit? Im sorry youve had a negative experience, but please be advised that we are not Comenity bank and have no affiliation with them. I then owed them $36.04. The company's complaint resolution process is ineffective due to poor customer service skills, lack of training and inefficient handling of complaints. Call Customer Care at 1-800-201-4955 (TDD/TTY: 1-800-695-1788). You can close your account at any time by calling Comenity Capital Bank at 1-866-841-5037 or 1-866-702-9946, TDD/TTY 1-888-819-1918. I do not who they are or with who it is with. Mark suspicious emails as spam and permanently delete them. Can I use my Victorias Secret credit card at Bath & Body Works? I have excellent credit. I spoke with the Supervisor, **** of COMENITY bank on Feb. 12, 2023 at approximately 9am in which she put the balance owed at $0.00 and is closing the account. I would have never opened the account with American Express if not for the bonus. The Gordmans Credit Cardoffers 10% off your first purchase using the card and special monthly discounts and coupons. Welcome to Account Center. Crate and Barrel confirmed hard pull even though it only asks for the last 4 of the SSN. If you would like to extend your session please choose . Contacting Comenity Bank Comenity Bank Phone Number 800-675-5685: Customer Service All Comenity Bank Contact Information Compare Comenity Bank's phone number, and help-desk. I told him I would not pay that because the automated service didnt work. Use this comments board to leave complaints and reviews about Comenity. This has only been last week they ran it but it was almost to 800. If it asks for just the last 4 digits, it is less likely to result in a hard pull. Update your email filter to block or flag future messages from the sender. I had card a long time and in good standings at time of decrease I had $850 limit and only a $3 balance !!! Dental first I have them to finance me to go to ****** dentist here in *** *********** ****, I have called this finance place numerous times on ***** dentist for the way they were treating me infection. I try to keep close track of my credit and when I discovered that my payment was still due, I quickly sent another. Again, thank you. I checked out all of their cards and I never did business with any of them. They closed 1 of my accounts for not using it. Check out our list for the. I received a letter from Comenity bank.