The lounge is roughly 4,400 square feet, and features a limited selection of grab & go food, pre-packaged food, and non-alcoholic drinks. I have a different take: AmEx is in no hurry to reopen this lounge. The LAX lounge closed in June 2021, but promises to reopen by early 2022 have came and gone. Save my name, email, and website in this browser for the next time I comment. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. Terms apply to the offers listed on this page. Yes & I just read over the wknd that unless you spend over $73,000 or $75,000/yr on the Platinum card starting in 2023, the Centurion lounges will no longer admit you, just for Havin a platinum card. You have successfully joined our subscriber list. The Hong Kong (HKG), Melbourne (MEL) and Sydney (SYD) lounges are also closed until further notice. OneWorld/Qantas First Lounge approximately six months. Reader Question: Hertz Presidents Circle Through The Amex Platinum Card, How To Apply The Benefits? You can find the current cocktail and wine list below. In March 2020 (a few days before the United States largely shut down due to the pandemic), the Amex Centurion Lounge LAX opened, which many Amex Platinum cardmembers were excited about. Amex representatives promised that the facility would be reopening in "late 2021" which obviously didn't happen. You'll have one less airport lounge to enjoy when traveling through the nation's busiest West Coast airport. If it is packed and unpleasant or if they are turning people away, maybe I try something else. "Pay $600 for tax, money for Brandon to buy weapons for NATO. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Unexpected touches like a locally-inspired menu and soothing spa services meet . Reader Email: What Is Going On With The American Express Centurion Lounge @ LAX? However, as far as catering and beverages, I don't think we're comparing apples to apples, the domestic lounges you are referring to (Admirals, SkyClub) do not offer anywhere near the variety and quality of food that is offered in Centurion lounges. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. The information for the Centurion Card has been collected independently by The Points Guy. I would respectful beg to differ on that. Take my ranking with a grain of salt, as Ben has vastly more lounge experience than I do, but it is not clear to me that the AMEX Centurion lounge is worse for all travellers than the OneWorld Business lounge. Very disappointed overall. Check here before booking an award fare. The card details on this page have not been reviewed or provided by the card issuer. Over time weve seen virtually all Centurion Lounges in the United States reopen with the exception of the LAX one. Happy to be a customer. Airline lounges in the other terminals are open. So, how is the Amex Centurion Lounge LAX? Its been much more than 6 months since they closed the lounge. The lounge lease amenity is a part of the Brand Sponsorship program. What the hell is going on? Roughly four years ago. "The Centurion Lounge at the Los Angeles International Airport is closed for building repairs due to a damaged HVAC system. Instead, the card issuer began offering grab-and-go food and beverage options for those visiting the lounge, but there wasnt any seating available. The Centurion Lounge at LAX is one of the issuer's newest lounges, but it's only been open for a couple of months. A cheery desk attendant replied "Hopefully soon!" Not exactly an ideal breakfast. Most drinks at the Centurion Lounge are completely free and included with your membership. Terms apply to the offers listed on this page. The only current lounge closure in the United States is the Los Angeles (LAX) lounge, which is under construction. I did end up at the Star Alliance Lounge for 20 minutes instead: The First Class section of the Star Alliance Lounge was nice enough though the catering was absolutely disappointing and the Tom Bradley Terminal appeared like a ghost town in the height of the pandemic. I think the quality of the food and drinks (excluding coffee) is significantly higher at AMEX than OneWorld. (Though it does have direct flights to both HNL and OGG). San Diego traveler here. Its anyones guess when this location will reopen given the strict coronavirus measures in the region. Find the right card for you. Does flying Qatar get you access to Flagship or OneWorld First? Please view our advertising policy page for more information. The Centurion Lounge at Los Angeles International Airport is temporarily closed due to building repairs. Amex representatives promised that the facility would be reopening in "late 2021" which obviously didn't happen. No details have been given on what caused these alleged repairs or when the facility will finally reopen. The smaller bars in other parts of the lounge werent yet open, though I assume there are bartenders there later in the day. And they were strictly enforcing the ridiculous "one alcoholic drink per person" rule, which is such a nuisance. Amex proceeded to shutter its entire lounge network days later, which included the recently opened LAX location. The Centurion Lounge at Los Angeles International Airport (LAX), Tom Bradley International Terminal (TBIT). As youd expect, the lounge closed within days, as did all Amex Centurion Lounges, due to lack of demand and a need for new safety protocols. The lounge itself is on the second floor, so you can take the elevators down two levels to access the lounge. It's too crowded.". Its self-serve food station is perfect for breakfast or snack time, while the lounge bar serves all sorts of drinks. New York City-LaGuardia (LGA) Centurion Lounge. 2) AmEx knew its leased space was not big enough to handle the mass of LAX travelers with Centurion Lounge access, and has been spending the past 10+ months feverishly expanding under the guise of first "building repairs" and now "curbing jet fumes" The lounge then has a couple of tranquility areas. Thank you for sharing this news, and once again, American Express proves to be a platinum standard company by undertaking these repairs at great cost to themselves. There's no way someone says "let's have a business meeting here." Capital One Venture X Rewards Credit Card, Citi / AAdvantage Platinum Select World Elite Mastercard. This project will require the Centurion Lounge to be closed for approximately six months. It would be the requirement of the landlord--especially in a case like this which is arguably a life safety issue. Like is it so difficult to have supplies and staff until standard hours? The COVID-19 pandemic struck just as the lounge opened, and due to local health code precautions, the lounge space itself was shuttered and only a to-go meal service was offered to eligible cardmembers. It's still effectively closed for me. We'll run a soft credit check to find special offers, but it wont affect your credit score. I wrote about this Grab&Go service in early March, unfortunately, I wasnt able to check it out yet but might have a chance to do so at the end of this month. Cool. IHG Rewards Premier Business Credit Card Review: Worth Will Americans New York To Doha Route Survive? 2. Flying Qatar and trying to decide if AA Flagship, Oneworld, or Centurion is best option. The Centurion Lounge at Los Angeles International Airport is still closed due to building repairs which began in June of last year. Are drinks free at Centurion Lounge? After lengthy construction delays and a lengthy closure for maintenance shortly after opening the LAX Centurion Lounge finally opened to. And yet people still complain about coupon books. DL flies 5 flights a day from LGB to SLC. And by June 2021, the Los Angeles Centurion Lounge was completely shut down once again for what we now know are HVAC and safety issues. This says a lot about this company and its ethos. You can access American Express page for the LAX Centurion Lounge here. We apologize for the inconvenience and look forward to welcoming our premium Card Members back soon. American Express Centurion Lounge LAX Location and Layout. You can find the current menu below. It features 2 bars, several seating area. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Do they let everyone stay in the lounge space or is the limited seating meaning they have to turn away guests? The ultimate guide to American Express Centurion Lounges, The Business Platinum Card from American Express, Do Not Sell or Share My Personal Information. Jet fuel exhaust??? The layout is so poor with awkward pinch points every 10-15' and the food was barely edible. Thats also a reason that I only very rarely visit Centurion Lounges. is a senior reporter at TPG. Might be time to cancel it & go back to a gold card.. That is true, there is also rumor that the Goldman Sachs versions is extending the benefit to 2024, based on some Reddit posts. Per an April 14, 2022, filing with the airport, apparently there was an issue with the HVAC that allowed jet fumes to seep into the lounge: Business platinum. Totally agree, Liam - just how I felt too. Admittedly there is room for improvement, but I would strongly disagree the assertion that the food and beverages offered say at the Admirals Club at LGA is superior, it just simply is not. pay the required Board -approved Terminals Building Rate for their existing Centurion That means either: I visited the basement CL seven times before it closed. We covered the LAX Centurion Lounge quite a few times now: Unbelievable: American Express Centurion Lounge At LAX Is Now Closed For Eight Months, Since June 2021. The issuer cites "building repairs" as the reason for the temporary closure. American Express card members have currently only one other lounge option when departing from LAX which is the Delta Skyclub but only when flying Delta, and guests incur an additional charge. Those are some fairly limited hours, when you consider that all kinds of flights depart from TBIT way later than that. As much as I love the airport, its not super useful. We'll run a soft credit check to find special offers, but it wont affect your credit score. On May 14, 2018, Los Angeles World Airports (LAWA) executed a 10 -year lease with AMEX Stop overpaying for travel! It can easily save a day or two on a trip avoiding connections and having more scheduling options. Amex is closing the Centurion Lounge in Los Angeles until later this year, This post contains references to products from one or more of our advertisers. You realize that the people complaining are paying a hefty annual fee, right? The lounge is a good size, has a solid food and drink selection, and has a nice variety of rooms and amenities to enjoy. American Express Membership Rewards has made yet another points transfer promotion available to their U.S. based members, offering a 25% Today we have a Reader Question about the Hertz Presidents Circle membership conferred through the benefits portfolio of the American American Express and its Membership Rewards program conversion partners often run promotions to incentivize transfers. One is a sunrise room, intended to make you feel more awake, given that its pretty bright. In the meantime, Amex is offering premium grab & go pre-packaged food to travelers from a temporary pop-up location on the sixth level of the terminal. Once youre down on the second floor, youll see the signature Centurion Lounge entrance, including the plant wall. The dungeon like space isn't super appealing with it's white walls and office lights. Compare the cost in points or miles to cash, and see which option is best. When it reopens, the Centurion Lounge will welcome flyers between 6 a.m. and 4:30 p.m. each day. PHX - SkyClub is better. Should You Buy Expensive Beverage Packages When Going On A Cruise? Furthermore, while Centurion Lounges are way better than your typical domestic airline lounge, TBIT is obviously a bit more competitive when it comes to lounge options. And, I would offer that the design is that of a traditional, standard issue, one each airport lounge that we were used to seeing. The closure of centurion lounge which just opened must be due to Covid and lack of revenue. Amex is covering the entire cost of the HVAC replacement system and also still paying rent for the 13,693-square-foot facility that currently sits empty. It was so jam packed we were lucky to find seats at that conference table. However, until the dedicated spa area reopens, American Express will offer complimentary chair massages and self-guided Theragun treatments in the lounge's special sunrise- and moonrise-themed relaxation areas. In the interest of full disclosure, OMAAT earns a referral bonus for anyone thats approved through some of the below links. This is all due to issues with the HVAC system that are causing jet fumes to enter the lounge. LAX - SkyClub is better Cant wait for next year! I think the quality of the food and drinks (excluding coffee) is significantly higher at AMEX than OneWorld. Please check out. Serious lack of flights to connect at LAX. From the moment you walk in, you'll see that things are different here. Both were serving chicken dishes at the time, so Take my ranking with a grain of salt, as Ben has vastly more lounge experience than I do, but it is not clear to me that the AMEX Centurion lounge is worse for all travellers than the OneWorld Business lounge. The growth of Amex's lounge network comes as its rival credit card issuers Chase and Capital One are busy preparing for their airport lounge debuts. That's a far cry from the gleaming, 14,000-square-foot lounge stuffed with amenities that was promised to cardholders with The Platinum Card from American Express at LAX. Theyre superior to domestic airline lounges, which has made them so popular, to the point that theyre consistently really crowded. Should You Buy Expensive Beverage Packages When Going On A Cruise? It opened to fanfare on March 9, 2020 only to be closed less than two weeks later as the mysterious new coronavirus led Amex to shutter all its lounges. Amex Centurion Lounge LAX entry requirements You can access American Express page for the LAX Centurion Lounge here. All-day dining: gem salads with fresh herbs, roasted chicken thighs, grilled broccolini, roasted carrots, brownies. Please view our advertising policy page for more information. Come on Amex, see to it that this lounge opens because your customers are really getting irritated! The Centurion Lounge at Los Angeles International Airport is still closed due to building repairs related to the HVAC system at the facility which began in June of last year due to jet fumes getting into the lounge. You'll still be able to enter with a Platinum. I just stopped by there in January for a minute to take the picture. 4. Very disappointed overall. Looks like all the premium lounges in Tom Bradley International are closed. Spanning across 14,000 square feet, with seating for 200 guests, the American Express Centurion Lounge at Los Angeles airport is the largest location system-wide. In the meantime, two other guests walked by and were quite upset about the lounge being closed. Referencing my prior comment regarding a new approach to airline lounge design, I think Amex will need to rethink the look and feel of its lounges. Someone always having to take it in the wrong direction. Locations in Seattle (SEA) and San Francisco (SFO) are getting much-needed expansions. This was first reported by Thrifty Traveler a couple days ago (same day of the meeting). This lounge was packed when I was there and I agree the lack of sunlight and odd design made it feel stuffy. American Express Membership Rewards has made yet another points transfer promotion available to their U.S. based members, offering a 25% Today we have a Reader Question about the Hertz Presidents Circle membership conferred through the benefits portfolio of the American American Express and its Membership Rewards program conversion partners often run promotions to incentivize transfers. Will de much easier once the connector is open. This isnt an ideal situation and I wonder who is ultimately at fault here as far as the planning goes. I was there yesterday-the first day they were fully open in the former Etihad lounge. Gunnar is a reporter and flight deal analyst at Thrifty Traveler who joined the team in July 2021. Those repairs still aren't done. The main part of the lounge and this seems to be where a vast majority of guests immediately head is the bar and dining area. There are quite a few interesting passages in there. The whole thing feels subterranean. Am I right that their grab n go at LAX is only open very limited hours? Lucky's timeline is off here. Was flying Virgin Upper Class so after trying Amex out I went to the Star Alliance lounge. For food at the Centurion Lounge LAX, Amex has partnered with Chef Nancy Silverton, who is chef and owner of Pizzeria Mozza, Osteria Mozza, and chi SPACCA. Knowing that LA County was on the verge of lifting indoor dining Lucky's timeline is off here. It's possible that they are fronting the cost with their own subs in order to get it done more quickly than LAX would have, but something doesn't exactly make sense in that statement. The food in the general lounges in no way, no way, comparable to Amex. Maybe its all just an excuse to keep it closed and save costs? Then, head to the OneWorld lounge (up the escalator). Then theres a room with a large communal table, which I assume is intended to be a workstation. Was definitely a bit of a strange feeling. When we left it was so crowded they weren't even letting people get in the elevator to go down to the lounge. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. AMEX isn't paying rent for the lounge - I guess the article's author was too busy to read the 6 page Report to the Board of Airport Commissioners that summarized the Centurion Lounge issue. If you can connect from Terminal 4, then T3 also should connect to Tom Bradley because T3 and T4 are in the same building facing north and south. Your email address will not be published. Since 2011, we have been helping millions of visitors like you untangle travel loyalty programs for free upgrades, flights and hotel nights. Such a shame because the reception folks were so proactive and welcoming and the food and drink seemed passable (but not great). Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. Chef Nancy Silverton will continue to curate the menu at the LAX Centurion Lounge, and the new menu is as below. As such, it's accessible to those traveling from Terminals 2-8 without needing to re-clear security. Where is the American Express Centurion Lounge at LAX? The primary Amex Centurion Lounge LAX continues to remain closed, and many have wondered what the cause of this closure is, given that the lounge was the last Centurion Lounge to open before the pandemic. Then, they suddenly closed with a vague reference to 'Construction'. 2023 Thrifty Traveler. Location and . After being closed for much of the last two years, the Los Angeles (LAX) Centurion Lounge has finally reopened its doors to travelers. Both of the *A lounges have outdoor patios with natural light and less CO2 than the old dungeon CL. The grab and go hours are absurd and Amex has been mute on updates, at least we know whats wrong with the facility. According to public records filed with the airports governing body, the Centurion Lounge at LAX needed HVAC repairs to fix a problem that led to jet fumes getting into the lounge. Obviously others feel differently, or they wouldnt be so busy. Then, in the middle of 2021, Amex confirmed that the lounge would be shuttered through the end of the year due to construction. Compare the cost in points or miles to cash, and see which option is best. I have driven to/from OC or Riverside counties because of LAXs superior air service. WN flies to many destinations from LGB that are hubs with lounges. At what concentration? I'm not even sure why they put that in every lounge?! I agree that the lounge layout at the AMEX lounge is weird though and all things considered prefer the layout and aesthetics of the OneWorld Business Lounge. The hours of operation just doesnt make sense to me. In a statement to Thrifty Traveler, American Express acknowledged the faulty HVAC system. Overall, it feels like it has half of the square footage than it actually does. That's both a blessing and a curse, though. The Centurion Lounge at Los Angeles International Airport is located in Tom Bradley International Terminal (TBIT). Regarding availability, the same goes for Priority Pass. Unexpected touches like a locally-inspired menu and soothing spa services meet productive workspaces with high-speed Wi-Fi. Meanwhile all Amex Centurion Lounges partner with mixologist Jim Meehanon the drink menu. You have successfully joined our subscriber list. They're up to 15 locations and counting, adding new outposts in New York City (JFK), Denver (DEN), and even London-Heathrow (LHR) within the last two years. It's not just the lack of natural light, it's the relatively small spaces, some of which have low ceilings.and then there is is the overcrowding issue. Amex representatives promised that the facility would be reopening in late 2021 which obviously didnt happen. To call their bulked up spritz concoction Venetian is criminal. When seeking a Platinum retention offer last year, you best believe I expressed disappointment at my home airport Centurion Lounge being closed, and you best believe that issue will be raised again when my renewal comes up in November. Lounge. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Get our daily email for the latest in travel, flight deals, and how Get yourself a juice, beer, or wine, and relax while watching satellite TV. According to the initial American Express Platinum Concierge statement, there were extensive repairs required at the facility that took several months to take care of but were now eight (almost nine) months after it was first closed. JFK - Virgin Clubhouse is better You would have to ensure sufficient time then. If Amex didn't want the negative speculation, they could've released this information nearly a year ago. Of course Centurion Lounges do often have crowding issues, though Id guess that this lounge is the least likely to have those issues, given its location, and how spread out LAX is. I just stopped by there for a minute to take the picture. We had a reader question about the club in November and its really unbelievable that absolutely nothing has happened since: Reader Email: What Is Going On With The American Express Centurion Lounge @ LAX? New outposts are slated to open in New York's LaGuardia, London's Heathrow and Washington D.C.'s Reagan National airports in the coming months. - April(ish)2020-June 2021: Grab and go boxed lunches Amex is known for its network of Centurion Lounges, which tend to be excellent. Amex is finally reopening the Centurion Lounge in Los Angeles, This post contains references to products from one or more of our advertisers. 3. The Centurion Lounge at Los Angeles International Airport has been closed due to building repairs which began in June of last year. Have routed most of my travels via SFO. Paying the lease, paying for the repairs, and with no obligation to do so, leased additional space so they could give some sort of offering to their customers? As soon as they remove the guest entry these lounges will return to the top. I just looked at the plan on the link and indeed it is the former Etihad Lounge. American Express Membership Rewards To Hilton Honors 30% Conversion Bonus Through April 30, 2023, French Air Traffic Controller Strike Expands To May 1 2, 2023, Hilton Go Employee And Friends & Family Rate Plans, Hilton Honors Bonus Points & Rate Promo Update May 2023. Not just this, but as a recent former SAN flyer, on several occasions rolling delays have meant that I'd miss my connecting flight at LAX and I've instead simply rented a car and driven SAN-LAX to make my int'l connection. This lounge is open daily from 6AM until 2:30PM, and features grab-and-go food, pre-packaged food, and non-alcoholic beverages. NOW LIVE: Marriott Homes & Villas 40,000 Bonus Points Per Stay May 1 September 9, 2023 (Book May 1 3), SAS Plus No Longer Comes With Complimentary WiFi, Airfare of the Day -Business Class- UNITED Los Angeles to Geneva from $2,320. Our free daily newsletter sends you the latest information on hotel and airline programs. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. The lounge offers a variety of complimentary treatments on a first-come, first-served basis, including massages and nail treatments. Now were talking about late September 2022 and who knows if thats happening. In a statement shared with TPG, Amex said that "the Centurion Lounge at Los Angeles International Airport is temporarily closed due to building repairs. The new locations join upcoming expansions in San Francisco and Seattle. American Express first opened the flagship Centurion Lounge in Los Angeles on March 9, 2020, just days before the pandemic brought travel to a halt. Improve earnings, maximize rewards and track progress toward dream trips. The other tranquility room is described as a moonrise room, and is intended to help you unwind and make you feel like its night. No details have been given on what caused these alleged repairs or when the facility will finally reopen. To their credit, they are leasing replacement space when they are not obligated to do so. Food still poor there but much more spacious and fantastic outdoor terrace - overall a much better lounge. You can access American Express page for the LAX Centurion Lounge here. Improve earnings, maximize rewards and track progress toward dream trips. Amex Centurion Lounges are superior to those operated by major airlines in the United States. As for the repairs, AMEX is likely paying for it because it likely wanted its own general contractor/crew to build out the location. The American Express Centurion Lounge Service At Los Angeles Is Now Offering Grab & Go Snack Boxes. The Centurion Lounge at Los Angeles International Airport is temporarily closed due to building repairs. After a saga of more than two years, American Express is finally ready to reopen the (blue) doors to its flagship West Coast Centurion Lounge. Reader Question: Hertz Presidents Circle Through The Amex Platinum Card, How To Apply The Benefits? Customers getting increasingly irritated over the new American Express Centurion Lounge at Los Angeles International Airport (Tom Bradley Terminal) as the lounge has been shut down since June of last year and shows no signs of reopening. In comparison to that track record, the Los Angeles location seems practically cursed. What To Choose As The World Of Hyatt 40-Night Milestone Award In 2023? But exactly when that will happen remains up in the air. See more about our ethics policies here. To me, there seems to have been a fundamental shift in look and feel. The Centurion Lounge Overview Access & Guests From the moment you walk in, you'll see that things are different here. And still, there's no clear timeline for when it will reopen. Then, head over to the TBIT. Amex representatives promised that the facility would be reopening in "late 2021" which obviously didn't happen. For context, the lounge is 4,401 square feet, so its much smaller than the 13,693 square foot lounge space that Amex otherwise has. It's gross. Another fail for the Amex paperweight in my wallet. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Amex representatives promised that the facility would be reopening in late 2021 which obviously didnt happen. That seemed like it could've been a much better location for this Centurion Lounge. - Feb/March 2022: Probably in response to lots of questions being raised about what the hell is going on w/ the LAX Centurion Lounge, they resumed grab & go with limited hours at a temporary location on the 6th floor, and have now put lipstick on a pig by allowing you to eat your pre-packaged wrap and potato chips inside this former Etihad Lounge space. American Express has doubled down on its Centurion Lounges. 9 times out of 10 i am traveling solo for work and cant wait till the lounges have space again, gonna feel like 2015 when they first came out and you actually got good service at these lounges! Maybe start with a bite to eat with AMEX and then rest in the OneWorld lounge? Since 2011, we have been helping millions of visitors like you untangle travel loyalty programs for free upgrades, flights and hotel nights. Your feedback is important in helping us keep our community safe. NOW LIVE: Marriott Homes & Villas 40,000 Bonus Points Per Stay May 1 September 9, 2023 (Book May 1 3), Iberostar Horizons IHG One Rewards Integration Update. replacing the HVAC system. I hope they expand the hours of that grab and go. It's been closed for almost a year, with Amex saying only that they were making building repairs to one of their newest lounges. The Centurion Lounge at LAX has been plagued with unfortunate issues since its opening nearly 2 years ago. On Monday, June 7, Amex shuttered its flagship Los Angeles Centurion Lounge until later this year. Amex closed all of its lounges networkwide, including the LAX location, on March 21, and only started reopening some in October. That being said, the lounge lacks natural light, which is a consistent problem at Tom Bradley International Terminal. Theres an update when it comes to the unusual Amex Centurion Lounge situation at LAX.
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