87(National Express West Midlands) The first stop of the 87 bus route is Dudley Bus Station (Stand C) and the last stop is Colmore Row (Stop Sh1). We use cookies to help you with journey planning and relevant disruptions, remember your login and show you (d) Storage of Luggage: All Luggage, other than hand Luggage, must be stored in the hold or other storage compartment on the Coach and not in the passenger compartment of the Coach. When you got fined had you already sent off for the photocard? We recommend that passengers requiring special assistance contact our Assisted Travel helpline at least 36 hours prior to departure of the applicable Service to give us time to arrange assistance for you. (iii) drugs (other than medicines for which you have a prescription or were obtained over the counter); (vi) oversized sports equipment (other than where we agree to do so under Condition 11.1); (vii) non-folding bicycles (other than where we agree to do under Condition 11.1); (viii) wheelchairs and/or mobility scooters (except in accordance with Condition 7.2 and Condition 11.1); (ix) electric scooters and/or electric unicycles ; (x) any other items which we are not permitted to carry under the law of any country which any European Service may enter or through which it may pass; and. Call our team For timetable information and general enquiries call our contact centre on: 0121 254 7272 Lines are open Monday to Friday, 8am - 6pm. Unaccompanied children under the age of 16 will be refused travel on boarding. In such circumstances, we will endeavour to notify you of the alteration, delay, withdrawal or termination of the Service, and of any substitute or alternative Service, as soon as reasonably practicable. (f) Getting the Luggage onto and off of a Service: On Services (excluding European Services) Drivers will load and unload your Luggage which is placed in the hold on to and off of Coaches but may request your assistance in loading any oversized or heavy or fragile items of Luggage. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. However, if you wish to book travel on the day or otherwise within 36 hours of travel we will make reasonable efforts to arrange assistance on the day or within any advance notice period provided. A Ticket may only be used by the person(s) named in it or for whom it has been purchased and may not be transferred to or used by anyone else. Each Penalty Fare Notice should have its own appeal. However, if you are a passenger wishing to travel in your wheelchair and you wish to book travel on the day or otherwise within 36 hours of travel, we will make reasonable efforts to carry out these checks on the day or within any advance notice period provided. Tickets & Prices | NX Bus West Midlands Tickets & prices Find the best ticket for you Home Tickets & prices Tickets & prices Adult bus passes & travelcards Flexible tickets Single trips & day tickets Under 18 & Term Plus Student bus pass Seniors travel free Ticket offers Kids travel for 1 at weekends and off-peak 2 adult add on at weekends (b) European Services: You should arrive at the boarding point for European Services at least 15 minutes prior to the timetabled departure time for that Service (or within such other period as may be stated in the Special Conditions applicable to your Ticket) to ensure your place on the Service. National Express Corporate Travel Scheme - call 0121 254 6363 Get a refund for a ticket on a Swift card You can only get a refund on a Swift ticket if you register your card online. (a) Travel in wheelchairs: The majority of our Services are now performed by fully wheelchair-accessible coaches which can convey a passenger in their wheelchair in the designated wheelchair space. Failure to do so, may result in the full adult fare being charged. Should any such Condition or applicable Special Condition (or any part thereof) be illegal, invalid or unenforceable, it shall be severed from these Conditions or the Special Conditions (as appropriate), and the remaining Conditions and applicable Special Conditions (or parts thereof) shall continue in full force and effect and be amended as far as possible to give valid effect to the intentions of the parties under the severed provision. With the exception of briefcases no hard-shelled cases, wheeled bags or hard framed rucksacks/backpacks arepermitted on board for safety reasons and must be stowed in the luggage hold of the Coach. (e) Cancelling or changing your pre-selected seat: (f) Our right to change your pre-selected seat: (g) Special assistance passengers: We will endeavour to provide a seat that is appropriate to the needs of any passengers requiring special assistance at no additional charge to the Ticket fare. Alternatively, you can write to us at Customer Relations, National Express House, Mill Lane, Digbeth, Birmingham B5 6DD or via any other advertised address for the purpose. If we delay enforcing these Conditions, or any Special Conditions that apply to your Ticket, including by delaying asking you to comply with them or taking steps against you for non-compliance with them, this will not prevent us from enforcing them against you later in respect of that or any other non-compliance. We are not a party to any such contractual relationship. We shall not be liable to you if you miss any Service as a result of your late arrival or your boarding at a different location, and we shall not be obliged to hold up any Service to wait for you, or to provide a place (or any reserved seat) on any other Service, if you miss a Service. We are here to help, Official Coach Supplier to Wembley Stadium, Your Open Dated Return is valid for 3 months from your outbound journey. Nothing in these Conditions shall affect your statutory rights. Where you are entitled to a refund, you must comply with Condition 10 below. Your personal data will be processed in accordance with our customer and passenger privacy notice available at www.nationalexpress.com/en/help/privacy-centre. Find Timetables. You will be entitled to a refund either where: (i) you have cancelled your Ticket and you are entitled to a refund under the Special Conditions which are applicable to your Ticket; or. And why? Environmental policy. Please remember that appeals must be raisedwithin 21 daysbeginning the day after thenotice was issued. Call or get in touch online Id like to remind customers in Birmingham, Solihull and the Black Country to check our website for up-to-date information on the new times for their bus. (ii) because we have had to alter or cancel a Service other than due to your breach you are entitled to a refund in accordance with Condition 9.2 above. (d) Time limit for refunds: You must make your claim for a refund of a Ticket no later than 28 days after the date on which your Ticket is valid for travel. Youll need to provide: You can only get 2 of these refunds per year. For service updates and diversions follow us on twitter. Im gonna get a Criminal record or fined arent I? For those passengers seeking to travel in a wheelchair, we need to carry out the checks listed in our Wheelchair User Guidelines (available from our Assisted Travel Helpline or at https://www.nationalexpress.com/en/help/wheelchair-user-guidelines) to ensure that we are able to provide travel (the Requirements) and we also need to check that the wheelchair is powered by dry cell, or gel-type or lithium batteries only. Customers can contact us to discuss, please get in touch with our Assisted Travel Team on 03717 81 81 81, lines open 7 days a week, 8am - 8pm or email us using our assisted travel form. Failure to do so may result in the child being required to pay the full fare for the journey on that day. Refunds can only be provided on refundable tickets or products. Corporate governance policy. (d) No refunds: Subject to any Special Conditions that apply to your Ticket, we will not give refunds in respect of any lost, tampered with or spoiled, damaged or corrupted Tickets. NX West Midlands's Tweets. (a) Whether you can cancel or amend the time and date of your Ticket will depend on the type of Ticket that you have purchased. (xi) any items which, in our opinion or in the opinion of any driver of a Coach or National Express representative, are or may be unsafe, or may cause injury, offence or damage to any persons or property, including items with sharp or protruding edges, any item over 20kg in weight or any item which cannot be folded down or packaged to comply with Condition 11.1, or items which are otherwise considered by us to be unsuitable for carriage by reason of their weight, size, shape or character, or which are fragile (and not securely packed) or perishable or in liquid form (and not securely sealed). We will not be liable to you for any act or omission of any other customer or passenger on a Coach or at a Station. Join the 2023 TSR All Day Revision Thread! If you are not happy with how we have handled your complaint once we have completed our internal complaint process, we are obliged to inform you of an approved alternative dispute resolution entity which is competent to deal with your complaint. Bus. IP12 1BL. 2023 predicted a level papers bio chem and maths, Official Cambridge Postgraduate Applicants 2023 Thread. Last month National Express West Midlands announced that all 1,600 of its buses now take contactless debit card payments. 87 (Birmingham) is operational during everyday. If you have paid a penalty charge and wish to appeal against the charge, please send your original Ticket, receipt for the penalty charge and a covering letter clearly explaining your grounds for appeal and any supporting evidence to: Customer Relations, National Express House, Mill Lane, Digbeth, Birmingham B5 6DD. If you wish to appeal against the Penalty Fare you must do so within 21 days from the day following the date of issue, you must forward your appeal online or by post using the relevant option shown below: Appeal online at www.appealservice.co.uk Appeal by post to Appeals Service, Regus Building 1000, Lakeside North Harbour, Portsmouth, PO6 3EZ. For the avoidance of doubt, we will not be responsible for such additional costs or losses where caused by Circumstances Beyond Our Reasonable Control or any reason as a result of or in contemplation of Brexit. Our drivers and staff are unable to dismantle or reassemble mobility scooters. We shall not be liable to you for any loss of revenue, loss of profit, loss of business or opportunity or business interruption, or any indirect or consequential loss. (g) Effect of refund: If we give you a refund, your Ticket will be cancelled and we shall have no further obligation to carry you on any Service with that Ticket. We shall have no liability for any loss or damage occurring to any valuable item placed in the hold of the Coach for any reason whatsoever. Conditions of carriage | NX Bus West Midlands Conditions of carriage Home Help & information Conditions of carriage Conditions of carriage View and download a copy of our Conditions of carriage here. (b) Effect of travelling without a valid Ticket: We will not allow you to board a Service if you do not have a valid Ticket, or if you fail to purchase one from the driver of the Coach (subject to availability of a seat for your entire Journey). Such item of Luggage will be stowed free of charge in the hold provided that: (a) it measures no more than 45cm x 35cm x 20cm and you do not take on board any hand Luggage, or (b) it is within your hold Luggage allowance referred to under Condition 11.1(a)(i) above. (ii) cancel the Ticket, and allow you to claim a refund of the full amount of the fare and any seat reservation fee if no portion of the Ticket has been used, or, if the outward part of a return Ticket has been used, 50% of the fare and any seat reservation fee for the return Journey. You can print off a copy of the E-Ticket to show to our driver or you can show the driver the E-Ticket from a smart device; EU Passenger Rights Regulations means Regulation (EU) No 1818/2011 concerning the rights of passengers in bus and coach transport; European Service means any network service provided or arranged by us, or on our behalf, for the purpose of carrying persons and their Luggage by Coach where the network service travels outside of the UK and is set out in a timetable published by us; Event Services means any services provided or arranged by us, or on our behalf, for the purpose of providing travel by Coach direct to and/or from various UK concerts, sporting events and musicfestivals which are offered from time to time in addition to our scheduled network; Journey means each journey you are entitled to make on a Service as set out in your Ticket; Luggage means any suitcase or other bag which you leave in the luggage hold of the Coach, bring onto a Coach, or bring into a Station; M-Ticket means a Ticket which can be purchased online or over the telephone from our contact centre and which will be sent to you by SMS, an M-Ticket may also be referred to as an SMS Ticket. Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. Additional information: X4 has 46 stops and the total trip duration for this route is approximately 42 minutes. The refund wont be the exact amount left on your pass. Where such transport involves coach travel provided by third parties we recommend that you allow at least 90 minutes between the Service scheduled arrival time and the scheduled departure time of the third party coach. (b) Proof of matters: When making your claim for a refund, you must provide reasonable proof of your identity and proof of purchase of the Ticket. For the avoidance of doubt, we will not be responsible for such additional costs or losses where caused by Circumstances Beyond our Reasonable Control or any reason as a result of or in contemplation of Brexit. We accept no responsibility or liability whatsoever and howsoever caused for the actions or omissions of such Third Party Provider or any of their employees, agents or contractors (including if that Third Party Provider fails or delays in carrying you on their services) and you shall make your claim for any loss or damage you suffer or incur direct against that Third Party Provider as your contract is with them for your carriage on their service. Your Local Police; Birmingham LPA; Coventry LPA; . if it is an open return Ticket (i.e. You will need to ensure that your Ticket is valid for the entirety of your Journey(s). You may film for personal or private purposes provided that such filming does not cause, and is not likely to cause, distress or alarm to any driver, National Express representative or any other customer or passenger. (a) Children under the age of two: Children who are under the age of two shall qualify for a Child Ticket. National Express West Midlands carries over one million passengers every day, making it one of the largest bus operators in the UK. Failure to produce such evidence could result in the person travelling on the Child Ticket, or the person accompanying that person, being required to pay the full adult fare for the Journey(s) permitted by the Ticket (unless that person qualifies for any other discounted or concessionary travel). If you are purchasing a ticket for another person, then it is your duty to make sure that they are aware of these Conditions and any applicable Special Conditions and agree to comply with them when they use the Ticket to travel on our Service. Pick a date. This year's appeal is bigger and better than ever - because we have teamed up with our partners at #Toys4Birmingham, including Thrive Together Birmingham, the Birmingham Playcare Network, the Edgbaston Foundation and Birmingham Forward Steps. If you have purchased a Ticket using any of our concessionary discount Coachcards (currently marketed as Senior Coachcard and Disabled Coachcard) you. Youll need to get a new card if you want to use Swift again. Simply place your free travel pass on the reader and if you want to pay with cash, put 1 in the cash chute. Have you received the letter they send you? If you're happy with the use of cookies by West Midlands Combined Authority The initial offer of the employers was for a 14% pay rise, which appears well above inflation. Commuters, students, schoolchildren, shoppers, people needing to get to hospital and medical appointments and others could struggle getting to where they need to be. These General Conditions of Carriage, as amended from time to time, (Conditions) apply to all Services (as defined in these Conditions) and set out your rights and duties as a customer. What should I do? Subscribe to our email updates service below to receive the latest news from National Express Group. If your train is delayed, you might be able to get a refund. (e) Proof of age: Evidence of the age of a child who is due to travel or is travelling may need to be produced at the time of purchase of a Child Ticket or at the point of boarding or at any point during the Journey(s) permitted by the Child Ticket. If you have a Ticket which covers more than one person, the claim for a refund must be made by all of those persons at the same time. We are adding in buses and drivers to improve reliability, especially at school times. (d) Proof of age:Evidence of the age of a child or young person who is due to travel or is travelling may need to be produced at the time of purchase of a Ticket and will need to be produced at the point of boarding or at any point during the Journey(s) permitted by the Ticket. You will be required to purchase a new Ticket at the published fare for the Journey(s) you wish to make to enable you to travel. Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over. If you fail to produce the discount Coachcard you will be required to pay the applicable fare payable for the Journey(s) permitted by your Ticket without the discount. To see a list of accessible coach routes please clickhere. (a) Lost and Stolen Tickets: We will not be obliged to replace your Ticket if it is lost or stolen. (b) Rubbish: You must take your rubbish with you when you leave the Coach. West Midlands tram repairs could last beyond Christmas as frustration boils over, Owners of Fiat 500 cars have been given warning by police, Officers say the car model is actively being targeted by thieves at train stations, Mapped - areas in and around Birmingham with the worst drivers, Areas such as Wolverhampton, Dudley, Kidderminster, Staffordshire, Bromsgrove and more have hundreds of bad drivers, I pay double the price to travel because I'm disabled - things need to change, Kelly Bloomer, from Rowley Regis, said travelling around Birmingham in a wheelchair was a 'nightmare', Police update after man killed and two others hurt in Rowley Regis lamppost crash, Police have issued an update on the investigation into the fatal crash, Couple driven out of home due to 'creepy' neighbour's taunts about sex life, Alex and Carla Salt accused the man of playing 'sick mind games' which made them feel 'completely unsafe', Crafty Midlanders create postbox toppers to mark King's Coronation - here's some of the best, The cheerful creations have raised countless smiles from passers-by, In pictures: Hidden Kidderminster village and its stunning woods and lake, Nature lovers near Kidderminster will adore these special woods, Pictured: Incredible postbox toppers to celebrate the King's Coronation, Crowns, beefeaters and even King Charles III and Queen Consort Camilla now adorn postboxes across the region, Michelle Heaton shares sad photo after celebrating two years of sobriety, The Liberty X singer shared a throwback photo to the last day she drank alcohol, Sister sprayed brother with chili and vinegar concoction in long-running family feud, She attacked him after a chance meeting in the street and then tried to spray him again, hoping he would be peering through his letterbox, Aston Villa failed massively in one key area against Man United as Unai Emery makes intentions clear, Heres the big talking points as Man United put a stop to Villas run of form with a West Midlands derby against Wolves now on the horizon, The children's museum with a fairy tale forest caf and giant grasshoppers - just one hour from Birmingham, Kids can build dens in the gardens, pick up pre-loved books in the Jungle Bookshop and brave a Mystery Rooms Experience at the Childrens Country House at Sudbury Hall in Derbyshire, MasterChef Australia judge Jock Zonfrillo dies as Jamie Oliver and Gordon Ramsay lead tributes, Gordon Ramsay and Jamie Oliver are among the famous names to have paid tribute to the 46-year-old presenter, Six household appliances that can cost 450-a-year to run - full list, Fridges, freezers, and washing machines are all becoming significantly more expensive to run, Tower crane installed by 'spider men' next to Birmingham Town Hall, The 1.2 billion Paradise project in Birmingham city centre has reached another milestone with a 50-metre tower crane arriving to build Three Chamberlain Square, Three Chamberlain Square in Paradise - pictures of new crane going up, The new 50-metre crane that will build Three Chamberlain Square has been erected next to Birmingham Town Hall, Police find 'interesting items' in suspected stolen car, The Ford Firsta was boxed in on Long Lane, Halesowen, Teenage boy 'missing in river' and four friends pulled from water, Major search of Lechlade-on-Thames river under way to find boy, 12 amazing Birmingham street food vendors you need to visit this summer, We're lucky to have a number of quality street food locations in the city, we've picked out 12 of the best that you can tuck into right now, ITV Im A Celeb twist causes upset as Myleene Klass slams decision, The announcement from Ant and Dec doesn't go down well in camp, Aston Villa Q&A live: Boubacar Kamara latest, Johan Lange role, Cameron Archer future, summer plans, Ashley Preece hosts this weeks live Q&A as Aston Villa aim to chase down a European spot with just four games remaining, starting with Wolves this weekend, BBC presenter hospitalised due to nasty injury as fans send messages of support, He posted a picture of himself lying in a hospital bed, Manchester United were 'too clever' for Aston Villa after exposing 'simple' gameplan, Aston Villa were edged out by Manchester United on Sunday at Old Trafford to effectively end their slim Champions League hopes, Grass won't be mowed for a month in four Birmingham neighbourhoods, The council pilot will be rolled out in four city wards - and it could transform how parts of the city look. Please note, you may be required to show proof of age at any point during your journey. Birmingham & the Black Country nxbus.co.uk Joined June 2011. Passengers who use the 77 bus service between Walsall and Sutton Coldfield will see a change in the bus route from Sunday, December 5. You will need to make a reservation for a specific Service in accordance with Condition 5 if you want to ensure that there is a seat available on the return Service on which you want to travel. Since the Enviro400EVs entered service in mid-2020, a great deal of learning has been drawn from them. National Express West Midlands closely monitors its 29 BYD ADL zero-emission buses, including for energy consumption and driving style. We will normally release any seats (including those reserved, but unoccupied) within 10 minutes prior to the published departure time. (c) Cancellation after Service has begun: If a Service on which you are travelling commences and is terminated before reaching your destination, our liability will be at our option to:-, (i) make suitable alternative arrangements to carry you to your destination on another Coach, which may not have all of the advertised facilities and if you have reserved a seat and the reserve a seat option is not available on the alternative transport refund your seat reservation fee; or. Some journeys from Northfield will terminate in Hawkesley. (b) If you wish to join your Service at a different location than your start point and you have not amended your Ticket in accordance with these Conditions you will be required to purchase a new Ticket for the Service, subject to space being available on the Service from the different start point to the finish point. If a Ticket is defaced, damaged or tampered with, or lost, it may not be valid for travel. The Student Room and The Uni Guide are both part of The Student Room Group. By purchasing a ticket, and/or by travelling on our Services, you accept these Conditions and any Special Conditions applicable to your Ticket and agree to comply with them. We will only be liable for any loss of or damage to your Luggage or other items of property caused by our failure to use such reasonable care and such liability will be subject to Condition 9.4. If you bought from westmidlandsrailway.co.uk, log in to your account and follow the instructions. All rights reserved. Adult fares are applicable to all passengers aged 2+. Helping with your journeys where we can 8am-10pm every day. This is the link to make a donation. Priority will be given to customers travelling with Luggage within the free limits. If you are boarding or alighting a Coach at any of these stops, you will only be permitted to bring hand Luggage onto the Coach. For example, Special Conditions apply to Multiride tickets, Discount Coachcards, holiday package deals, reduced and discounted fare tickets, promotional tickets, add-on and special offers; Station means any coach or railway station or air or sea port or stop where a Service may be joined or left or through which a Service may pass; Third Party Provider means: (a) a third party operator who performs services on its own account in respect of which we are a ticket sales agent in accordance with Condition 2.3(a); or (b) any third party provider of a transport service in respect of which we operate that service as a subcontractor for that third party but under our own name and branding in accordance with Condition 2.3(b) (e.g. Please note that we reserve the right to amend this condition 15 at any time up until the day of travel in order to reflect the current laws, government guidance and industry practice relating to Coronavirus (COVID-19) and safer travel on public transport. Reply 2 10 years ago A Tiger Rag 22 Unlikely; as you traveled without a valid ticket. National Express bus drivers and engineers in the West Midlands, organised in Unite the Union, have won an astonishing 16.2% pay deal, after waging an all-out strike in defiance of management intimidation and union busting. All journeys on Sundays and some on weekdays will still run to Walsall (as service 77A). (a) Travel permitted by your Ticket: Your Ticket permits you to make the Journeys and travel on the Services stated on the Ticket, subject to any restrictions or conditions (such as dates, days of the week, and times within a day on which you may travel) set out on the Ticket or in any Special Conditions applicable to the Ticket. Open returns are not available on European journeys. You can pay your fine via these methods at any time. If you bought a season ticket on Direct Debit and dont need it anymore, you can cancel the Direct Debit online instead of asking for a refund. If they are travelling in a wheelchair or require assistance, please call our Assisted Travel Helpline. If you fail to comply with this Condition 12, we shall be entitled to restrain you, remove you from any Coach or Station owned or managed by us, refuse you further carriage, cancel your Ticket without refund and take any other measures as we consider necessary, including to involve the police if we consider that there are any security or safety issues. We may at our discretion replace your Ticket in such circumstances; provided that we can confirm that it is still valid and subject to Condition 6.3. If you amend the times or dates of for the Journey(s) permitted by your Ticket as permitted under these Conditions or any Special Conditions applicable to your Ticket, you shall not be entitled to any refund of the seat reservation fee but you may, subject to availability and online only at www.nationalexpress.com/myticket, be able to amend your pre-selected seat to apply to your amended Journey(s) for no additional fee provided that the select your seat option is also available on the Service(s) performing that/those Journey(s). Official: Keele University A100 2023 entry Applicants and Offer Holders thread. National Express Group PLC National Express House Mill Lane Digbeth Birmingham B5 6DD Registered No: 2590560 Main Switchboard Tel: 08450 130130 Note: Calls to this number cost 3p/min plus your telephone company's access charge. Lines open 8am-10pm 7 days a week. The goalkeeper could only push away the forward's low strike and Fernandes beat Moreno to turn home the loose ball. That is an ongoing process, overseen by Head of Zero Emission Implementation Vic Duddy. TfL Bus evasion twice in 6 mths, Gave fake details to National Express bus because of fine for invalid bus ticket, Justice! We will take reasonable care of your Luggage while you are travelling with it on any Journey and if you notify us that you have left it behind and we locate it in accordance with Condition 11.4(a).
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