Leicester Royal Infirmary Infirmary Square Leicester Leicestershire LE1 5WW Get directions (opens in Google Maps) Phone 0300 303 1573 Online Visit Hospital website Find another hospital Care Quality Commission inspection rating The Care Quality Commission (CQC) is the independent regulator of health and social care in England. The .gov means its official. and JavaScript. Leicester Royal Infirmary Ophthalmology Overview Departments and services Ophthalmology Facilities Ratings and reviews Leave a review Contact department Phone 0300 303 1573 Treatments and services Cataract Cataract surgery treatment Cornea Diabetic Medical Retina External Eye Disease Glaucoma Laser (YAG capsulotomy) Low Vision Neuro-Ophthalmology 1983 Jun 27;145(26):2051-3 Indian J Ophthalmol. We will not be able to accept referrals in other formats. Leicester Royal Infirmary _)b5"'>~Bn8/3&i{yZz` UZlv? LE1 5WW, Posted via PubMedGoogle Scholar. NB. Based on our findings, the eye casualty opening hours have now been reduced to 09001700 all days of the week with after hours cover provided by the on-call doctors following review at the Acute Hospital A&E. Our team are a competent and highly-trained team of pharmacists, dispensers and technicians who have patient safety and quality of services at heart. LOTS is being introduced as a temporary replacement for CUES which was withdrawn in Dec 2022. Oral and Maxillofacial Surgery. CAS 2 0 obj The mean daily new patient attendance rate (+/ SD) in the eye casualty was 50 +/ 14 during this period. The doctors were professional and efficient and were able to diagnose the problem quickly and then took time to explain what the implications of this were. Molecular Diagnostics Ward 35 (Infectious Diseases Unit) Wards 19, 21 & 22 Level 1 University of Leicester . If your patient wants to be seen in one of the hospitals in the county, for the most part, please refer via the GP stating at which hospital the patient wishes to be seen. -. CAS We have to request interpreters in advance of patients attending, as they are not available on the day at short notice. JR Soc Med 1983; 76: 279282. Eye 1998; 12: 880882. 2014. doi: 10.1002/14651858.CD009781.pub2. Correct patient details: name, address, DOB and phone number, A clear reason for referral and relevant clinical findings, Best Corrected Visual Acuity and up-to-date refraction result, Ensure the referral is legible when scanned from a printed sheet. National Library of Medicine Click here to submit your comments to us. Google Scholar. The demand for out- of -hours emergency care was examined and the number of new patients that registered out-of-hours was much lower than during the regular hours. TrustMed Pharmacy is located via the main entrance, turn left onto the main corridor, opposite the Radiology department. Correspondence to I was so grateful for their skill and expertise which probably saved me my sight and they were amazing. Bethesda, MD 20894, Web Policies Orthopaedics. Kulu-Glasgow I, Delnoij D, de Bakker D . endobj 01902 695080. (Purple), High We are really sorry that we havent responded to your comment. nhs.uk PubMed The PubMed wordmark and PubMed logo are registered trademarks of the U.S. Department of Health and Human Services (HHS). Share your experiences of UK health and care services, Default We area large department of 14 consultant ophthalmologists and their teams of doctors, nurses, optometrists, orthoptists, photographers, technicians, clerical staff and management. Unauthorized use of these marks is strictly prohibited. Clinical Microbiology Level 6 Ophthalmology Suite (Eye Surgery) Paediatric ENT Undergraduate Teaching Centre Occupational Health. We studied the current utilization of our eye casualty services with special emphasis on the out-of-hours attendance. Br J Ophthalmol. For any TrustMed pharmacy enquiries, please call: 0116 254 1446, Email for all three sites:Trustmedpharmacy@uhl-tr.nhs.uk. Clipboard, Search History, and several other advanced features are temporarily unavailable. Waited for a short, Report an issue with the information on this page, Information supplied by University Hospitals Of Leicester NHS Trust, University Hospitals Of Leicester NHS Trust. I cannot rate this department highly enough , they do excellent work. The fax machine is now offline. the best experience, we recommend you use a more up to date browser (or turn off compatibility mode in Four hundred and seventy-nine patients (37%) had further review appointments in casualty, 11 (1%) were admitted for immediate management and 67 (5%) were redirected for management in outpatient, laser, or minor procedures. Royal Wolverhampton Hospital Trust. Latest reviews for Leicester Royal Infirmary. 2, 3 . The frequency of eye trauma in males was twice that in females. Emergency Department The necessary examinations and interventions cannot be carried out if there is difficulty with communication. endobj This post does include Eye Casualty sessions, evening on call eye casualty session and you may be required to join the registrar on-call rota subject to service demands. Eye Casualty Opening Hours: Monday to Friday - 08:30 to 16:30 Saturday, Sunday and Bank Holidays - 8:30 to 12:30 Outside these times emergency patients can attend the main Accident and Emergency Department and will be referred to the on-call eye team if necessary. Kind regards. Communications Officer, University Hospitals of Leicester NHS Trust 7 years ago, University Hospitals of Leicester NHS Trust. Bhopal RS, Parkin DW, Gillie RF, Han KH . }=inQ}pq'TjsR"sR; government site. Wolverhampton and Midland Counties Eye Infirmary, Royal Wolverhampton Hospitals NHS Trust, West Midlands, UK, You can also search for this author in The Eye Casualty department is based in the Windsor Eye Clinic, Windsor Building, Level 1 at the Leicester Royal Infirmary. Emergency Department - A34 New Cross Hospital. Outside these times emergency patients can attend the main Accident and Emergency Department and will be referred to the on-call eye team if necessary. A survey of patients visiting the eye casualty clinic of the Leicester Royal Infirmary was conducted during a one-year period. Topical non-steroidal anti-inflammatory drugs for analgesia in traumatic corneal abrasions. Unable to load your collection due to an error, Unable to load your delegates due to an error. One year in an eye casualty clinic. Why is there so much misinformation re correct departmental phone numbers, even the switchboard seem to struggle? Before Telephone. 3 Where is the Ophthalmology Suite? PMC As previously, patients self-presenting to an optometry practice with ocular symptoms can be assessed for suitability at the reception desk by appropriately qualified staff. On one visit to the clinic during my mothers treatment her next appointment was issued there and then on the day and the appointment letter printed off to take home with us, what has changed? Most eye casualty departments provide a service far in excess of their capacity; 1, 2 and review patients having non-urgent problems more appropriate for primary care or outpatient clinics. Those IP optometrists who were signed up to LUECS in the past, now have a contract for this bridging scheme. Oasis Plastics Eswatini - How much is your 5000 Litres tank. <>/ExtGState<>/XObject<>/Pattern<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> ISSN 0950-222X (print), Utilization of an ophthalmic casualty a critical review, Patterns of attendances to the hospital emergency eye care service: a multicentre study in England. There is one main pharmacy at the Leicester Royal Infirmary, on the ground floor of the Windsor building near the main hospital entrance. AlSamnan M, AlAmry M, Aldossari S, Talea M, Khandekar R, AlGhadeer H. Clin Ophthalmol. % stream Eye 21, 441442 (2007). Would you like email updates of new search results? An official website of the United States government. We saw almost 20,000 patients in Eye Casualty. Opening hours: Main pharmacy: Monday to Friday 9:00am - 6:00pm Saturday 9:00am - 12:30pm Sunday 10:00am - 12:30pm Medicines Helpline for Patients In addition to reporting Please enable it to take advantage of the complete set of features! If someone in your practice has the necessary IP qualifications and you wish your practice to be part of LOTS, please contact Tom Bocock/Zack Sentance, General Managers of Ophthalmology at UHL: tom.bocock@uhl-tr.nhs.uk & zack.sentance@uhl-tr.nhs.uk. The time was approx 14.15hrs. About: MeSH Weekends 09.00am - 17.00pm They also took time on my return a few days later to answer my questions with patience and were kind and compassionate. The logistical arrangements of this "bridging" scheme are as follows: The triage/video conference access telephone line will be the same as the previous CUES telephone number ( 0116 326 5588 ). 1981 Jun;65(6):436-8 eCollection 2023. We performed over 5,600 operations, the majority being done as day cases. Saudi J Ophthalmol. Vernon SA . Tell us what was good and what could be improved, say thanks or call for change 2023 University Hospitals of Leicester NHS Trust. At Leicester Royal Infirmary and Leicester General Hospital we now have private consultation room available for anyone who would like to speak with one of our pharmacists about anything they wish in confidence. The https:// ensures that you are connecting to the In addition to this we provide an eye emergency service and 24-hour on-call ophthalmic specialists. Ophthalmic emergencies in a district general hospital casualty department. van Uden CJT, Winkens RAG, Wesseling GJ, Crebolder HFJM, van Schayck CP . 0116 2586273 What are eye casualty's opening hours? This site needs JavaScript to work properly. Function of an ophthalmic accident and emergency department: results of a six month survey. Have you experienced something like this, here or elsewhere? County hospitals are part of the Alliance and not UHL NHS Trust. The eye department is based at Leicester Royal Infirmary. Patients will either self-refer or be referred by their primary care health professional. Click here to submit your comments to us. FOIA A week went by and no appointment had been received so I tried ringing the eye dept for an update, on 0300-3031563, which is the number given on a previous appointment letter, I was told they no longer deal with appointment enquiries 'ring 0116-2585930', this number was constantly giving out a pre recorded message to the effect 'Office hours are 0830 to 1230 and 1330 to 1630, You cannot leave messages on this number please call back later' I took this to mean there was someone there but they were away from the desk or they did not want to answer the phone. Bookshelf xo#?=v~oa,mRFw{:iOxxx?~Y+6A{ If you want to discuss an emergency or urgent referral, please contact the eye casualty reception on 0116 258 6273. cgUgn/enM}`.U+u8s;Uo`,\`/!xlC9dEZ=Xjb V\h zh$tn$L*hu1xZ?cZi8Ix@ jE"4' MD+=EV8:60dm&. Out of 2546 patient contacts in the study period, 1597 patients were new and 949 patients had review appointments. We had over 100,000 outpatient clinic appointments. For any TrustMed pharmacy enquiries, please call: 0116 273 8996. or call us on 0845 113 0012, Response from The service will run between 08:30 to 16:00 except weekends and bank holidays. Common occupations presenting with eye injury were press and machine tool operators, motor vehicle and aircraft mechanics, metal and sheet metal workers, construction and general labourers, electricians, welders, bus/lorry drivers and painter/decorators. Leicester Royal Infirmary If you cannot get through on the phone and have any further concerns, please email Lead Nurse for Specialist Surgery, Kerry.Pape@uhl-tr.nhs.uk Kind regards Communications Team Leicesters Hospitals. Supplementary Information accompanies the paper on the Eye website (http://www.nature.com/eye), Kadyan, A., Sandramouli, S. & Caruana, P. Utilization of an ophthalmic casualty a critical review. The Stoneygate Eye Hospital. A Kadyan. There was no significance difference between the two groups in terms of the duration of pain (p > 0.2). Please send your suggestions and comments totrustmedpharmacy@uhl-tr.nhs.uk. Use of out of hours services: a comparison between two organisations. Time of presentation, duration of symptoms, and diagnosis are shown in Figures 1 and 2 and Table 1, respectively. For any TrustMed pharmacy enquiries, please call: 0116 235 5474. We are a centre of excellence, delivering outstanding ophthalmic care and research. This may be advice on need for a sight test/contact lens appointment, referral to the triage service (LOTS) or referral to eye casualty at UHL. Share your experiences of UK health and care services, Published on nhs.uk on 10/10/2013 at 04:00, other people have had similar experiences, Default ISSN 1476-5454 (online) Leicester About: LOTS will involve an ophthalmic telephone/video triage and a group of participating community Independent Prescribing optometrists working within the Leicestershire urgent eyecare service (LUECS). and transmitted securely. Eye Posted via nhs.uk 7 years ago. The link to this is provided here: Annex 4 Urgency of referrals table College of Optometrists (college-optometrists.org), Annex 4 Urgency of referrals table College of Optometrists (college-optometrists.org). When sending referrals via email, please ensure they are either in Word or PDF format. We received almost 28,000 new outpatient referrals. Eye Casualty opening times: Monday to Friday, 8.30am to 4.30pm Saturday & Sunday, 8.30am to 12.30pm If your problem happens outside of these hours and you feel that it is urgent, you should come to the main Adult Emergency Department at Leicester Royal Infirmary. All patients are triaged at presentation by a nurse practitioner using the local triage practice. The eye department is a very busy place; in the year up to March 2018: The Leicester Royal Infirmary is a teaching hospital, and we also work closely with our Professor of Ophthalmology in the University of Leicester. The care I received was excellent. We have a range of inpatient and outpatient services as well as our accident and emergency department. Disclaimer. Data were recorded by both medical and clerical personnel during each patient visit. Thank you for taking the time to post your comments about our Ophthalmology department. Industrial action Due to industrial action taking place the eye emergency department will be operating a limited service on 15 and 20 December. Duration of presenting symptoms in the eye casualty. official website and that any information you provide is encrypted Demographic and clinical data were collected for 6576 patients. Would someone from the hospital authority like to explain? I was happy to wait 2 hours and grateful to . x\ QT77$24xO.g/@$N"@no/_|Uxq-!N7o?\^mgucVtG5///SZv:h+~Bn]$~H V- c@T%~k please state in your referral letter if a patient you are referring to UHL Ophthalmology dept has a language barrier and will need an interpreter. Ophthalmology. However, please note that Loughborough hospital now has an email referral system: LBeyesdept@uhl-tr.nhs.uk. The service will run between 08:30 to 16:00 except weekends and bank holidays. Our waiting times for over 95% of prescriptions is less than 20 minutes. We hope this website will provide you with helpful information and offer you an insight into our department and commitment to eye care in Leicestershire. Close menu. Oncology - Clinical. Chiapella AP, Rosenthal AR . Who has Care Opinion told about this story? The Care Quality Commission (CQC) is the independent regulator of health and social care in England. I was impressed by the friendliness of the staff and efficient system of being given a number and waiting to check in so you could gauge where you were in the queue. Br J Ophthalmol 1985; 69: 865870. Please note: we may change the urgency of the referral once it is assessed by our clinician. A R Rosenthal Abstract A survey of patients visiting the eye casualty clinic of the Leicester Royal Infirmary was conducted during a one-year period. 9 years ago.
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